Carters Inc. · 11 hours ago
International Account Manager
New York, NY
Full-time
Hybrid
Senior Level
5+ years expCarter's Inc. is the largest North American apparel retailer exclusively for babies and young children. The Skip Hop International Account Manager will lead partnerships across global markets, focusing on account management, business development, and strategic partnerships to ensure the long-term success of Skip Hop internationally.
Apparel & Fashion
Responsibilities
Serve as an Account Manager, guiding cross-functional communication and surfacing key topics
Coordinate cross-functional efforts with Operations, Credit, Planning, and Merchandising teams on day-to-day topics
Build and nurture strong relationships with assigned customers, serving as their primary point of contact not only for day-to-day needs but also as a trusted strategic partner. Act as a reliable voice they turn to for guidance, long-term planning, and business growth opportunities
Prepare and present sell-in of assortment collections to customers via virtual or in-person product presentations
Deliver product knowledge, visual merchandising, and assortment training both virtually and in markets
Serve as the subject matter expert for the accounts and competitive landscape in the territory
Ensure alignment across departments to support partner success and business goals
Collaborate with international and domestic counterparts to share best practices and drive brand standards
Support the planning and coordination of International Sales meetings (content, logistics, communications)
Communicate with external accounts regarding contract agreements, extensions, and compliance issues
Lead Business Development initiatives
Conduct market due diligence to identify strategic partners
Assess new market opportunities, including key retailers and competitive landscape
Develop and implement pricing strategies tailored to each market
Negotiate partnership terms in collaboration with leadership, including contracts, minimums, store opening plans, and business models
Responsible for uploading customer sales orders and overall management of order files
Own and maintain forward looking customer sales plans and budgets
Partner closely with the supply chain organization to ensure timely shipment of all open orders
Analyze business performance and sales trends on a weekly/monthly basis to determine if adjustments need to be made to bookings, shipments, or sales plans
Quarterly review of customer open-to-buy (OTB) plans and monthly inventory levels review to ensure healthy levels of stock
Manage the Skip Hop business in assigned region to meet or exceed revenue and profitability goals
Manage end-to-end onboarding of new partners
Collaborate on new store openings and launch marketing campaigns
Co-develop first-year inventory plans to ensure optimal assortment and sell-through
Train partners on buying tools, product assortment, and seasonal calendars
Set up partners across all internal systems and platforms
Coordinate financial reviews and establish commercial terms
Ensure clear understanding of shipment processes, reporting requirements, and communication protocols
Qualification
Required
5-7 years' experience in Sales (wholesale apparel, baby-gear, toys, cpg preferred)
3-5 years' experience working with International Distributors/Licensees
Knowledge of internal business models
Strong analytical and project management skills
Ability to deal with ambiguity and operate in a fast-paced retail environment
Strong collaboration with internal and external partners
Excellent written and verbal communication skills
Strong computer skills in MS Excel, Word, and PowerPoint
Strong leadership skills with the ability to grow talent
Bachelor's degree required
Preferred
Foreign language experience a plus
Baby industry or consumer goods experience preferred
Benefits
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
Company
Carters Inc.
Carter’s, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Antonio D. Robinson
Senior Vice President, General Counsel, Secretary & Chief Compliance Officer
Kareema Knighten
EA to EVP Supply Chain, SVP General Counsel, Secretary & Chief Compliance Officer & SVP CIO
Recent News
2025-09-25
2025-09-24
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