State of Utah · 23 hours ago
Part-time Office Specialist II - Board of Pardons
Salt Lake County, UT
Part-time
Onsite
Entry Level
1+ years expThe State of Utah's Board of Pardons and Parole is seeking a part-time Office Specialist II to provide clerical support. This role involves greeting visitors, handling calls, and performing extensive data entry while maintaining confidentiality and accuracy.
GovernmentInformation TechnologyLaw Enforcement
Responsibilities
Receive calls and/or greets visitors, take and relay messages, respond to requests for information; provides information or direct the caller/visitor to appropriate individuals
Enter and retrieve data from agency databases (Court X-change, O-Track)
Review data, records, and files for detail accuracy
Scanning and collates documents and other materials
Provides authorized agencies with information
Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution
Ensure reception area is presentable, with all necessary stationary and materials (e.g. pens, forms, and brochures)
Receive, sort, and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges as needed)
Maintain a high level of confidentiality and discretion while communicating with visitors
Verifies data entry by comparing the source document against input data, utilizing automated verification system, using dual entry or other verification technique
Address and stuff envelopes and mail certificates
Other duties as assigned
Qualification
Required
Is detail oriented
Has at least 1-year of experience working in a professional office environment
Has strong verbal and written communication skills
Has the ability to manage their own time
Works independently with little or no supervision
Has exceptional communication and interpersonal skills
Has extensive experience in quality assurance with sensitive, and confidential information
Showcases proficiency in computer programs
Has hands-on experience with office equipment
Has a professional attitude and appearance
Has the ability to be resourceful and proactive when issues arise
Has the ability to work with different groups of people
Has excellent organizational skills
Has a customer service attitude
Has multitasking abilities
The ability to listen to and understand information and ideas presented through spoken words and sentences
The ability to read and understand information and ideas presented in writing
The ability to communicate information and ideas in speaking so others will understand
The ability to communicate information and ideas in writing so others will understand
The ability to tell when something is wrong or is likely to go wrong
The ability to apply general rules to specific problems to produce answers that make sense
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Being aware of others' reactions and understanding why they react as they do
Knowledge of principles and processes for providing customer and personal services
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Preferred
Has working experience in a law enforcement agency
Company
State of Utah
State of Utah provides links to government information sites and departments.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Williamson
Chief Technology Officer
Daniel Frei
Chief Financial Officer- Department of Technology Services
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