HubSpot · 20 hours ago
Director of UX, Upmarket
United States
Full-time
Remote
Director/Executive
$280K/yr - $449K/yrHubSpot is a leading AI-powered customer platform seeking a strategic and empathetic design leader for their User Experience organization. The Director of UX for Upmarket will drive the vision for larger businesses, leading a team of designers to create intuitive solutions while collaborating closely with Product, Engineering, and Research leadership.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Lead and scale a team of experienced product designers (and researcher) responsible for end-to-end experience design across the Upmarket product area
Shape the UX strategy for the Upmarket customer journey — balancing enterprise-grade needs with HubSpot’s hallmark simplicity
Partner cross-functionally with Product, Engineering, and Research to define objectives, prioritize opportunities, and drive clarity from complexity
Evolve our admin experience and other key surfaces that support enterprise-level governance, access management, data privacy, and multi-user collaboration
Champion design quality and craft — coaching designers to deliver consumer-grade experiences while solving enterprise-scale problems
Establish systems and frameworks that help teams work efficiently across multiple product lines and customer contexts
Build team health and culture, ensuring a strong sense of belonging, purpose, and professional growth across distributed teams (US East Coast + EMEA)
Represent the customer in strategic discussions and help influence executive decisions with clear storytelling and design insight
Qualification
Required
Experience managing design managers, senior ICs and user researchers
Experience leading design in B2B SaaS, ideally within commerce, platform, or administrative systems for mid-market to enterprise customers
Fluency in platform design and information architecture, able to connect systems thinking with human-centered execution
Strong strategic acumen — able to balance long-term vision with near-term delivery and business outcomes
Technical fluency — comfortable working in complex technical domains, collaborating closely with engineers, and understanding platform constraints
Track record of coaching high-performing designers to elevate craft, clarity, and impact
Ability to thrive in ambiguity, bringing structure to complex problems while maintaining empathy and creativity
Benefits
Equity plan to receive restricted stock units (RSUs)
Overtime pay
Flexibility and connection
Accommodations or assistance due to a disability
In-person onboarding
In-person events
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
Founded in 2006
5001-10000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder and CTO
Recent News
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