OneMain Financial · 21 hours ago
Collections Supervisor - Cards
Fort Mill, SC
Full-time
Onsite
Mid, Senior Level
4+ years expOneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. They are seeking a Cards Collections Supervisor to oversee daily collection activities while ensuring compliance with corporate policies and regulations. The role involves leading a team, coaching employees, and optimizing work processes to enhance performance.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Overseeing the overall performance of daily collection activities for the assigned unit
Providing coaching and development of telephone collection strategies to employees to ensure appropriate and successful negotiation of delinquent accounts
Administering unit processes to determine effective and efficient work methods
Analyzing reports, review files, and work actions to identify training issues, potential system issues and enhancements to achieve goals and minimize exposures by implementing corrective actions
Creating and managing work schedules to optimize resources in a productive and cost-effective manner
Examining daily workload volumes utilizing reporting systems to prioritize work efforts and redistribute accounts as needed to ensure timely work actions
Qualification
Required
High School Diploma or GED
4 to 6 years of collections and call center experience, card experience preferred
Supervisory experience over a group of 8-12 team members
Ability to support one late night per week and one Saturday schedule per month
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2026-01-13
2025-11-08
2025-10-29
Company data provided by crunchbase