Moxie Pest Control · 20 hours ago
Customer Support Specialist
Salt Lake City, UT
Full-time
Onsite
Entry Level
$16/hr - $17/hr
2+ years expMoxie Pest Control is a growing company in Salt Lake City, Utah, seeking a Customer Support Specialist to assist their Office Experts in providing excellent service to internal and external customers. The role involves handling inbound and outbound calls, scheduling appointments, and resolving customer issues while maintaining a positive and upbeat work culture.
CommercialCustomer ServiceFacilities Support Services
Responsibilities
Scheduling and setting appointments for customers in two different branches
Identify, research, and resolve customer issues
Inbound and outbound calls
Speak to customers requesting to cancel services and SAVE them!
Ensure Customer Service levels are met or exceeded
Speak to dissatisfied customers and HELP them!
Qualification
Required
Adaptable
Coachable
Fast learner
Ability to assist Office Experts in giving fantastic service
Ability to handle inbound and outbound calls
Attention to detail
Clear and concise communication
Ability to function as a role model, ensuring that the customer remains the top priority
Able to work with minimal supervision
Reliable
Available Full-Time
Ability to commute to Salt Lake City, UT 84123
Preferred
Call center experience
Customer service: 2 years
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Company
Moxie Pest Control
Moxie Pest Control provides commercial pest control services, mosquitoes control services, and termites control services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Headrick
Chief Operating Officer
Andrew Moffat
VP of Sales - Partner
Recent News
Business Journals
2024-05-28
Company data provided by crunchbase