Axtria - Ingenious Insights · 12 hours ago
Service Delivery Manager
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $130K/yrAxtria is a rapidly growing global company that values exceptional talent and a collaborative culture. The Service Delivery Manager will work with business stakeholders to provide insights through data visualization and reporting, manage client relationships, and lead implementation of data-driven solutions.
AnalyticsBig DataCloud Data ServicesLife ScienceSoftware
Hiring Manager
Dharmendra M
Responsibilities
Work with business stakeholders to provide them the ability to make decisions and gain insights through data visualization and reporting. This would include requirements gathering, iterations, visualization best-practices, design, deployment, and on-going enhancements
Design, develop and implement solution related to transforming and manipulating data
Manage client relationship and client expectations independently. Should be able to deliver results back to the Client independently. Should have excellent communication
Work closely with the Client and translate into tasks for team members with priorities and timeline plans
Identify and understand client requirements, issues, and gaps in technical implementations, and recommend Data Governance solutions to meet their immediate and long-term needs
Responsible to coordinate, conduct & manage requirements workshops, SIT, business UAT & feedback sessions with client business and IT teams
Engage with client stakeholders to understand their business problems, and their data/technical landscape & recommend data-driven solutions. Then work with clients to gather requirements, contribute to solution design, lead implementation, alignment of solutions to client needs and customer satisfaction
Define and maintain data definitions, descriptions, set values, quality rules, and calculations
Work with offshore team to develop/deliver the BI dashboards/reports and bring the new, scalable solutions to business stakeholders
Lead validation efforts to ensure data quality
Writing Scripts using python, SQL, etc. independently
Analysis on pharma data sources such as IQVIA (Plantrak, FIA, DDD etc) and MMIT
Qualification
Required
Extensive experience in a BI or related role delivering BI/Reporting projects in an enterprise or consulting role
Experience with Microsoft Azure and Databricks
Knowledge of other Business intelligence and reporting tools such as PowerBI
Experience and knowledge with Data Warehouse ETL process
Experience with tools and concepts related to data and analytics, such as dimensional modeling, ETL, reporting tools, data governance, data warehousing, structured and unstructured data
Excellent communication skills
Strong project management and team management skills and ability to work with global teams
Strong SQL skills and hands-on experience in SQL scripts
Ability to work with IT and Data Engineering teams to help embed new data in business processes
Degree in business, or engineering or any of relevant disciplines such as Business Technology, Information management, Business Analytics, Operations Management, MBA OR Phd
Benefits
Health insurance
Flexible spending accounts
401k with company match
Company
Axtria - Ingenious Insights
Axtria is a global provider of award-winning cloud software and data analytics to the Life Sciences industry.
Founded in 2010
1001-5000 employees
H1B Sponsorship
Axtria - Ingenious Insights has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (114)
2024 (141)
2023 (168)
2022 (181)
2021 (137)
2020 (141)
Funding
Current Stage
Late StageTotal Funding
$446.24MKey Investors
Kedaara CapitalBain Capital Tech OpportunitiesHelion Venture Partners
2025-09-23Secondary Market· $240M
2021-05-13Series Unknown· $150M
2018-12-11Series Unknown· $11.5M
Leadership Team
Jaswinder Chadha
President & CEO
Navdeep Chadha
Co-Founder
Recent News
2025-09-30
2025-09-26
2025-09-26
Company data provided by crunchbase