Whitley Penn · 4 hours ago
Owner Relations Specialist
Houston, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expWhitley Penn is one of the region’s most distinguished and fastest growing public accounting firms, known for its exceptional service. The Owner Relations Specialist will manage owner communications, maintain records, and support the Land staff while building positive relationships with owners and Working Interest Partners.
AccountingProfessional Services
Responsibilities
Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P
Assess, direct and follow-up as necessary on all owner communications
Review, sort and deliver to the appropriate groups mail directed to the land administration team
Maintain owner inquiry log
Maintain land and owner records in an organized manner
Maintain owner's information (address, TIN, email, etc.) in our systems
Verify addresses for undeliverable checks and collaborate with the appropriate division order analyst to ensure the owner account is suspend and mail change of address forms (as may be necessary)
Maintain positive relationship with owners and Working Interest Partners
Assist with inputting relevant owner information into various client database systems
Support Land staff with day-to-day duties, as needed
Assist with clerical functions, as directed
Interact with Division Order, Land and Accounting resources to resolve questions related to business associate setup or payment processing issues
Add value by building relationships and trust through client and owner interactions
Follow processes and procedures in an effort to drive low case count and time to resolution
Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
Qualification
Required
2-3 years of industry-related experience
Strong technical acumen with MS Office suite
Related/relevant experience in client/customer services
Basic knowledge of oil/gas industry
Basic knowledge of Quorum suite of products (OnDemand Accounting, OGSYS)
Able to manage difficult or emotional situations while maintaining a professional decorum (calm, non-defensive, respectful)
Ability to work within strict time constraints and changing priorities efficiently
Excellent written, oral, and interpersonal communication skills
Ability to multi-task between several critical client situations at the same time
Seek opportunities to innovate, improve processes and look for efficiencies
Benefits
Comprehensive Medical, Dental and Vision Insurance
Health & Wellness Program
Flexible Time Away for Exempt Team Members
Generous PTO for Non-Exempt Team Members
401(k)
Paid Parental Leave
Company
Whitley Penn
Whitley Penn is a Texas-based full service public accounting firm.
501-1000 employees
H1B Sponsorship
Whitley Penn has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (2)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Nathen McEown
Chief Executive Officer
M
Mark Topel
Tax Partner
Recent News
2026-01-03
2025-12-01
PR Newswire
2025-11-11
Company data provided by crunchbase