SynchroGrid · 1 day ago
Sales Engineer
Bryan, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expSynchroGrid is a company focused on power system automation, and they are seeking a Sales Engineer to provide technical sales support and drive business growth. The Sales Engineer will act as a liaison between customers and the sales team, offering product demonstrations, technical consultation, and post-sale support.
ConstructionConsultingElectrical DistributionInnovation Management
Responsibilities
Identify and pursue new customers in target utility markets
Develop high-quality proposals and quotations, including drafting technical scopes, for both software and engineering service sales
Support development of regional territory and individual account strategies
Prepare and deliver technical presentations and product demonstrations of SARA software
Create technical documentation and collateral for sales presentations
Develop demonstration scenarios and use-cases tailored to customer needs
Support proof-of-concept evaluations and trial implementations
Participate in customer site visits to assess technical requirements
Lead account management efforts by strengthening client relationships
Provide onboarding and initial training for new SARA software customers
Support customers with software integration during initial adoption phase
Troubleshoot basic technical issues and coordinate with engineering for complex problems
Document customer implementation processes and best practices
Create customer-facing technical guides and tutorial materials
Gather customer feedback on product usability and feature requests
Support achievement of annual revenue targets through active selling
Perform outreach to potential clients via email, phone calls, social media, etc
Maintain and update technical content in CRM system (HubSpot)
Track product demonstration schedules and follow-up activities
Coordinate with engineering team on technical feasibility for custom requests
Attend sales team meetings and provide technical input on opportunities
Support marketing initiatives with technical content creation
Support lead development by representing SynchroGrid at relay conferences and industry events
Maintain competitive intelligence on software products in the market
Qualification
Required
Bachelor's degree in Electrical Engineering or related technical field
Understanding of electrical power system fundamentals
Moderate knowledge of protective relaying principles
Familiarity with technical software applications and databases
Proficiency with Microsoft Office Suite
Ability to learn new software platforms quickly
Strong verbal and written communication skills
Ability to explain technical concepts to diverse audiences
Comfortable presenting to small and large groups
Professional demeanor in customer-facing situations
Ability to build rapport with utility engineers
Self-motivated with strong organizational skills
Detail-oriented with multitasking ability
Team player who collaborates effectively
Customer-service oriented mindset
Willingness to travel (40%-50%)
Valid driver's license
Preferred
Experience with relay settings or power system protection
Exposure to utility operations or electric power industry
Experience with ASPEN, PSS/E, or similar software
Familiarity with NERC reliability standards
Previous customer-facing or technical support experience
Experience creating technical documentation
Interest in pursuing PE licensure
Benefits
Competitive base salary commensurate with experience
Annual performance bonus eligibility after six months
Comprehensive health, dental, vision insurance
401(k) with company contributions
Paid time off and holidays
Professional development budget
Company laptop, phone, technology stipend
Travel expense reimbursement
Future equity participation opportunity
Company
SynchroGrid
SynchroGrid is an engineering consulting firm that specializes in system protection for generation, transmission, and distribution.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase