Lobby Greeter - Guest Relations jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Breakers Palm Beach · 1 day ago

Lobby Greeter - Guest Relations

The Breakers Palm Beach is seeking a talented and dedicated individual to join their Guest Relations team as a Lobby Greeter. This role involves serving as a hotel ambassador, providing exceptional guest service, and directing lobby visitors while gaining valuable experience in the hospitality industry.

Travel

Responsibilities

Act as the main point of contact for guests, providing exceptional in-person service and assisting with inquiries and requests
Manage guest traffic throughout the lobby in a balanced and organized manner to minimize wait times
Maintain cleanliness in the lobby area and coordinate opportunities with appropriate departments
Observe lobby activity diligently and communicate with security when necessary
Direct guest complaints and ensure proper follow-up and resolution
Collaborate with other departments to ensure seamless guest experiences
Stay informed about local attractions, events, and services to provide recommendations to guests and share information about the hotel's history and services

Qualification

Proactive mindsetAttention to detailVerbal communicationInterpersonal skillsFlexibility in schedule

Required

Strong attention to detail and interpersonal skills
Excellent verbal communication skills
Proactive and self-motivated mindset
Ability to work in a fast-paced environment and prioritize multiple tasks and requests
Flexibility in schedule, including availability on holidays and weekends

Company

The Breakers Palm Beach

company-logo
Located on the pristine shores of Palm Beach, The Breakers is one of America’s most iconic resorts. Founded in 1896 by magnate Henry M.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Ivy Wong
Director - Global Travel Partnerships
linkedin
leader-logo
Stephanie Coffield
Sales Manager - Travel Partnerships
linkedin
Company data provided by crunchbase