Arctic Wolf · 1 month ago
Triage Security Analyst
Pleasant Grove, UT, USA
Full-time
Onsite
Entry Level
1+ years expArctic Wolf is redefining the cybersecurity landscape with a global team driving innovation and setting new industry standards. The Triage Security Analyst will support security services by assessing inbound security data and communications, managing straightforward tasks, and escalating issues to Security Engineers as needed.
Cyber SecurityInformation TechnologyNetwork SecuritySoftware
Responsibilities
Understand IT infrastructure and networking to be able to quickly dispatch security incidents with the help and guidance of Senior Security Personnel
Triage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers and may assist the engineers with use web-based resources to determine if a given event is potentially real, or more importantly that it is benign
Attention to process and a willingness to learn are critical assets for the right candidate
Strong communication skills and easily interact with a variety of different people and personalities. Success in this role depends on the effective dispatch of both security and communication triage events to the correct persons in a timely manner
Understand the processes and systems Arctic Wolf uses, this will be critical in helping the Senior Security staff handle their customers as support specific customer requests
Creating and amending runbooks that aid in expanding the knowledge of your peers
Continuously drive to learn new aspects of the security business
Qualification
Required
1+ years industry experience or equivalent training; Helpdesk, System Admin, Network Security, or Cybersecurity roles are a plus
Have a basic technical understanding in three (3) of the following: Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
Authentication – AD, SSO, MFA, etc
IaaS – cloud services, AWS, Azure, GCP
End Point – MDM, EDR, EPP, AV
SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
Participation in CTFs, home labs, or THM / HTB / Immersive Labs, etc. highly desirable
Demonstrable writing, speaking, and customer service skills
A willingness to learn and continuous self-improvement
Must be willing to work in office
Preferred
A four year degree in cybersecurity or technology is a plus
Cybersecurity related certifications are highly desirable (ex: GSEC, Security+, Network+, CCNA, CySA+, Pentest+, SSCP, ISC2 CC, GCP, AWS, etc.)
Benefits
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Company
Arctic Wolf
Arctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks.
1001-5000 employees
H1B Sponsorship
Arctic Wolf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$899.2MKey Investors
Blue Owl Capital CorporationViking Global InvestorsFuture Fund
2022-10-06Convertible Note· $401M
2022-01-06Secondary Market
2021-07-13Series F· $150M
Leadership Team
Ian McShane
Vice President of Product Management - Arctic Wolf Labs
Issara Srun
Vice President Sales Engineering
Recent News
2025-12-18
Lightspeed Venture Partners
2025-11-27
Company data provided by crunchbase