Technical Program Manager – Enterprise Systems, Infrastructure, & IT Operations jobs in United States
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InfoStride · 8 hours ago

Technical Program Manager – Enterprise Systems, Infrastructure, & IT Operations

InfoStride is seeking a Technical Program Manager to lead and support initiatives across enterprise systems, infrastructure, and IT operations. The role involves enhancing PMO governance, collaborating with senior leaders, and delivering IT programs to advance overall IT maturity.

Cloud ManagementCyber SecurityDevOpsDigital MarketingInformation TechnologyMobile AppsQuality AssuranceSoftwareWeb Development

Responsibilities

Lead end-to-end delivery of IT programs spanning enterprise systems, infrastructure, and operational initiatives
Develop project plans, timelines, and roadmaps aligned to business and technical priorities
Identify dependencies, risks, and constraints, and communicate mitigation plans
Manage budgets, resources, and vendor deliverables as needed
Collaborate with enterprise systems teams (ERP, finance, HRIS, supply chain, CRM), infrastructure, and IT operations
Facilitate alignment between business stakeholders, technical leads, and executive sponsors
Contribute to PMO governance frameworks and standardized processes
Establish consistent project intake, prioritization, and portfolio management practices
Mentor team members and champion continuous improvement
Provide clear status reports and executive-level presentations summarizing progress and risks
Ensure documentation, meeting notes, and project materials are complete and up to date
Partner with business teams on change management, go-live readiness, and post-launch stabilization

Qualification

Technical program managementEnterprise systemsInfrastructure managementIT operationsJiraConfluenceAgile methodologiesWaterfall methodologiesITILPMP certificationAnalytical thinkingCommunication skillsProblem-solving skillsOrganizational skillsAdaptability

Required

Strong experience managing complex technical programs in an IT organization
Background delivering projects in at least two of the following areas: Enterprise systems (ERP, HR, CRM, finance, supply chain, etc.), Infrastructure (network, data center, servers, storage, cloud), IT operations (service management, automation, monitoring, support)
Demonstrated ability to work with both technical and business stakeholders
Experience managing vendors, partners, and cross-functional workstreams
Excellent communication skills, including the ability to translate technical concepts for non-technical audiences
Strong problem-solving skills and ability to drive clarity in ambiguous situations
Ability to manage multiple concurrent initiatives with competing priorities
Experience setting up and managing projects in Jira and Confluence
Familiarity with Agile, Waterfall, ITIL, and hybrid delivery models
Ability to create and maintain effective project documentation, dashboards, and reports

Preferred

Experience contributing to or establishing PMO governance and standards
Experience with enterprise portfolio management tools
Comfort working in environments undergoing transformation or modernization
Certifications such as PMP, PgMP, CSM, ITIL Foundation, or SAFe
Experience with cloud platforms and modern enterprise SaaS ecosystems
Background with integrations, data flows, and cross-system dependencies

Company

InfoStride

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InfoStride offers complete solutions from Talent & Workforce, app development & QA automation, digital & cloud for technology companies.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase