American Airlines · 1 hour ago
Manager, IOC Sector
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expAmerican Airlines is a leading airline company that offers travel opportunities and career growth. The Manager, IOC Sector is responsible for managing and supervising Dispatchers, ensuring compliance with operational policies, and advocating for passenger interests while seeking continuous improvement in operations.
AerospaceAutomotiveTransportationTravel
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for managing and supervising on-duty Dispatchers during scheduled and non-scheduled operations
This job also ensures related support activities are carried out in accordance with American Airlines operating policies and procedures
Leads and serves a large and complex organization through coordination with multiple stakeholders, individual contributors, and front-line team members
Monitors potential influence of weather, aircraft mechanical problems, air traffic control constraints, fuel supplies, security issues, labor problems, or other sources of disruption to the overall airline operation
Establishes the Airline’s strategy and objectives ahead of irregular operations and ensures activities are carried out in accordance with the operating plan
Ensures AA remains in compliance with all governmental requirements, e.g., OSHA, TSA, FAA, and Department of Transportation, through the development and implementation of procedures
Advocates for passenger’s interests to satisfy DOT 259 Enhanced Protections for Airline Passengers regulations
Seeks opportunities for continuous improvement; provides recommendations and implements initiatives to reduce cost, gain efficiencies, and improve customer service and employee experience
Demonstrates and cultivates collaborative relationships across all workgroups and teams
Establishes and maintains open communication and a collaborative relationship with all levels of union leadership
Qualification
Required
Bachelor's or Master's degree or equivalent training/experience
5+ years of leadership experience leading large teams in Technical Operations, Integrated Operations Control, Airport Operations, or Cargo, including unionized frontline workgroups
This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines and Opiates
Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills
Ability to be an action-oriented and results-driven leader, with a natural aptitude for engaging employees across multiple workgroups
Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
Ability to handle simultaneous operational issues, prioritize and work well under pressure
Ability to build and facilitate relationships at all levels of the organization, both internally and externally
Excellent communication and presentation skills, with the ability to handle complex topics comfortably and to interact effectively with all levels, both verbally and written
Ability to work a varied schedule
Ability to travel, as needed
Applicant selected will be subject to a government security investigation and must meet eligibility requirement for access to classified information
Preferred
Federal Aviation Administration (FAA) Aircraft Dispatcher Certificate preferred
In-depth knowledge of the airline industry and technical operations, American Airlines (AA) business strategy, company policies and procedures, and collective bargaining agreements
Strong technical knowledge of aircraft maintenance procedures, as well as FAA policies, practices, and procedures
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
legacy.thefly.com
2026-01-22
2026-01-16
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