Hummingbird Healthcare · 18 hours ago
Epic Revenue Cycle — Analyst to Senior Consultant (Multiple Roles)
United States
Full-time
Remote
Mid, Senior Level
$108K/yr - $141K/yr
2+ years expHummingbird Healthcare is dedicated to transforming patient access in healthcare. They are hiring for multiple roles in Epic Revenue Cycle service delivery, focusing on operational tasks such as resolving tickets, troubleshooting issues, and delivering optimization projects to enhance client service and patient experience.
Health Care
No H1B
Responsibilities
Act as an extension of a client’s Epic team, supporting day-to-day stability and continuous improvement in Epic revenue cycle areas (HB/PB/Claims/Contracts)
Triage and resolve incoming tickets: clarify the issue, reproduce it when needed, determine urgency/impact, and move it through to resolution
Handle break-fix work by troubleshooting workflows/build, identifying root cause, and implementing safe, well-tested fixes
Deliver small optimization projects that improve reliability, reduce friction, and help the client’s teams work more effectively
Translate requests into clear, testable requirements—confirming what success looks like before you build
Configure/update Epic build within your specialty area, following standards and keeping documentation clean and traceable
Plan and execute appropriate testing (unit/integrated/regression as needed), validate outcomes, and ensure fixes don’t create downstream issues
Communicate clearly and consistently with client stakeholders and internal teammates: status, timelines, risks, tradeoffs, and next steps
Escalate when risk, complexity, or impact crosses thresholds—and bring recommended options, not just problems
For Senior roles: lead more ambiguous troubleshooting, anticipate dependencies, drive prioritization, and mentor others to strengthen ticket quality, root-cause analysis, and delivery practices
Qualification
Required
Current Epic certifications in Hospital Billing, Professional Billing, Claims, and/or Contracts
Epic Analyst: 2+ years delivering scoped analyst work end-to-end—problem solving, requirements gathering, testing, and solution implementation
Senior Epic Analyst: 4–5+ years independently delivering analyst work, including complex or moderately ambiguous system changes and thoughtful risk/impact management
Senior Epic Consultant: 4–5+ years independently delivering as a consultant (or as an analyst with significant consultative exposure), leading cross-functional work and driving alignment in moderately ambiguous contexts
Strong problem-solving skills: you can frame ambiguous issues into clear problem statements and practical paths forward
Comfort working across systems, data, and stakeholder inputs to find what's true and what needs to change
Strong written and verbal communication—you can explain your reasoning and adapt your message to your audience
A quality-first mindset: you care about testing, documentation, and building things that hold up in the real world
Ownership and reliability: you follow through, flag risk early, and ask for help when you need it
Candidates must be legally authorized to work in the United States without sponsorship
Preferred
Deep specialization in one of the open areas (HB Contracts, Claims, HB, PB) and interest in growing into broader revenue cycle scope
Experience leading cross-functional workstreams, mentoring others, or improving team standards/methods (especially for Senior roles)
Experience in regulated or highly controlled environments where consistency and traceability matter
Experience with structured delivery practices (requirements traceability, change control, test planning, release readiness)
Benefits
Comprehensive medical, dental, and vision coverage
Paid time off
401(k)
Parental leave
Career development support
And more.
Company
Hummingbird Healthcare
Elevating Patient Access. Creating Good Jobs.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$35.67M2025-03-18Series A· $20M
2024-06-14Seed· $9.87M
2023-05-23Debt Financing· $5.8M
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