Client Services Coordinator - Cancer jobs in United States
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Private Health Management · 18 hours ago

Client Services Coordinator - Cancer

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$60K/yr - $65K/yr
date1+ years exp

Private Health Management (PHM) is a healthcare navigation firm that assists clients in obtaining the best care for serious medical conditions. The Client Services Coordinator will support clients dealing with cancer diagnoses, ensuring they receive personalized assistance and navigating complex healthcare systems.

Health Care

Responsibilities

Proactively support and assess the clients’ care needs through direct communication, ensuring personalized and timely assistance
Collaborate closely with clinicians and researchers as a vital member of the client's care team, leveraging PHM's resources to deliver optimal care solutions
Kick off client engagements. From welcome email to a seamless registration completion, you’ll set the tone for each engagement
Facilitate scheduling and billing support by collaborating with physician offices and coordinating services including concierge nursing and molecular profiling companies
Take ownership of all details related to client meetings, ensuring comprehensive follow-up and completion of action items
Partner with researchers to assess clinical trial eligibility and enrollment processes

Qualification

Care coordination experienceCancer care coordinationConcierge level customer serviceWrittenTechnologically adeptVerbal communicationMultitasking abilityPositive client-focused orientationEthicsProblem-solving skillsIntegrity

Required

1+ Year of professional care coordination experience in a complex environment
Concierge level customer service
Exceptional written and verbal communication skills
The highest standards of ethics and personal integrity
Demonstrated capacity for discretion and for handling confidential information with care
High versatility
Ability to thrive in a multitasking, ever evolving, fast paced role
A positive, energetic, client-focused, can-do orientation
Bringing innovative ideas, new perspectives, and a wealth of enthusiasm
Highly technologically adept

Preferred

Bonus points for experience with cancer care coordination
College graduate strongly preferred (BA or BS)

Benefits

Health/dental/vision benefits
401k with match
PTO
Other benefits

Company

Private Health Management

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Private Health Management are fiercely committed to an approach rarely seen in healthcare.
dateFounded in 2007
location
Los Angeles, California, USA
people-size201-500 employees
web-link
http://privatehealth.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Ken Tarkoff
Chief Executive Officer
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Leslie Michelson
Founder & Executive Chairman
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Company data provided by crunchbase