University of Chicago · 16 hours ago
Director, Data Operations
Charles M. Harper Center
Full-time
Hybrid
Director/Executive
$120K/yr - $145K/yr
7+ years expThe University of Chicago Booth School of Business is a prestigious institution known for its influence on business education and practices. The Director of Data Operations will lead the Kilts Center's data archive activities, ensuring effective management and innovation in data services for scholars worldwide.
Higher Education
Responsibilities
Drives innovation through the thoughtful adoption of new technologies, including generative AI, to improve service, scale, and impact
Builds and mentors a talented team in a collaborative, intellectually engaging environment that values continuous improvement and professional growth
Executes strategic plans related to the vision and mission of the Center
Coaches, develops, manages performance, and supervises staff, including a customer service team
Ensures successful customer service operations for data subscribers worldwide
Cultivates a culture of excellence in serving hundreds of data subscribers
Manages a portfolio of data products available to academic scholars around the world
Ensures comprehensive organization, tracking, and reporting across all operations
Maximizes efficient use of technologies, including generative AI, and software platforms
Proactively identifies opportunities for operational improvement and leads process development and adoption
Monitors and reports on financial activity for subscriptions and operations
Works across the organization with contracts, accounting, legal counsel, and information technology partners
Builds relationships with internal and external stakeholders across academia and industry
Guides responsible data governance and policy reviews, and supports the security of Center-housed datasets
Participates in data provider relationship management
Tracks progress, conducts analysis, as well as prepares for and facilitates project meetings. Ensures adherence to quality standards and reviews project deliverables
Leads and coordinates the successful integration of vendor tasks and tracks and reviews vendor deliverables
Performs other related work as needed
Qualification
Required
Minimum requirements include a college or university degree in related field
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline
Resume/CV (required)
Cover Letter (required)
Preferred
Bachelor's degree
Master's degree
Background working in an academic setting
Familiarity with data management, analysis, and customer service
Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook)
Demonstrated experience leading a team and driving results through the work of others
Outstanding verbal, written, and presentation skills, as well as organizational skills
Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes
Motivation to identify opportunities for improvement and develop thoughtful recommendations for effective changes
Excellent strategic planning, critical thinking, analytical, and persuasion skills
An inquisitive mindset and commitment to continuous professional development and learning
Handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions
Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods, including in person, email, and phone
Professional demeanor, including tact, discretion, and a customer service-oriented approach
Benefits
Health
Retirement
Paid time off
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
Recent News
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