Lumenci · 1 day ago
Delivery Operations Coordinator
United States
Full-time
Remote
Mid Level
$75K/yr - $120K/yr
3+ years expLumenci is a cutting-edge legal tech startup founded by IIT alumni to revolutionize the legal and intellectual property (IP) industry in the U.S. and Europe. The Delivery Operations Coordinator will act as the operational hub for US delivery teams, ensuring efficient staffing and resource management while supporting the end-to-end delivery lifecycle of projects.
ConsultingIntellectual PropertyLegal
Responsibilities
Coordinate staffing, resource allocation, and project management across multiple concurrent projects, balancing capacity, workload distribution, and project requirements in partnership with the VP of Delivery and team leads
Maintain and publish weekly staffing schedules, utilization views, and simple capacity planning snapshots for leadership review
Track team bandwidth, identify resource constraints or conflicts early, and flag them with clear, data‑driven options to adjust staffing or timelines
Support project intake by logging new matters/projects, confirming scope, timelines, and required skills, and ensuring they are routed to the right delivery teams
Coordinate with HR and recruiting to communicate upcoming staffing needs and help keep hiring plans aligned with the project pipeline, without owning full recruiting strategy
Support the end‑to‑end delivery lifecycle for assigned projects from initiation and planning through execution, monitoring, and closeout, with a focus on keeping plans, multi‑project scheduling, and status current
Monitor project status and key delivery operations metrics (e.g., staffing, timelines, risks) and surface issues early with clear, data‑informed reporting summaries rather than setting overall strategy
Maintain and refine process documentation, SOPs, and scheduling frameworks so that staffing and delivery workflows are clear, repeatable, and easy to follow
Collaborate with the VP of Delivery and project leads to support on‑time delivery and alignment with organizational objectives, acting as an operational partner and project coordinator
Own scheduling and logistics for key delivery ceremonies and operational meetings (stand‑ups, planning sessions, reviews), ensuring agendas, attendees, and materials are ready in advance
Capture action items, owners, and due dates in meetings and follow up to ensure commitments are tracked through to completion
Keep shared calendars, trackers, and documentation organized and up to date so stakeholders have an accurate, real‑time view of projects, staffing, and pipeline hygiene
Help drive effective use of Microsoft 365 tools (Excel, Teams, SharePoint, Power BI) and other internal systems for collaboration, scheduling, and reporting, focusing on practical, day‑to‑day usage rather than designing enterprise‑wide systems
Contribute to incremental process improvement and tooling enhancements that improve visibility, dashboards, and reporting for delivery operations, rather than owning global PMO or enterprise strategy
Qualification
Required
3–5 years of experience in staffing coordination, delivery operations, project coordination, or a similar operations coordinator role with cross‑functional collaboration in a fast‑paced environment
Proven experience managing schedules, staffing/rosters, or project timelines and following up on tasks across multiple concurrent projects
Proficiency with Microsoft 365 (especially Excel for reports, trackers, and dashboards, plus Teams and SharePoint) and comfort working with data to create clarity
Strong organization, attention to detail, and follow‑through; you manage competing priorities and keep many moving pieces aligned and on time
Excellent communication and stakeholder‑management skills, with the ability to keep internal stakeholders across teams informed and coordinated
Preferred
Experience in legal services, IP consulting, professional services, or a similar consulting/services environment
Familiarity with Power BI or similar analytics/dashboard tools, and project tracking tools (e.g., Asana, Jira, Smartsheet, Notion)
Exposure to project management or agile practices; certifications (PMP, CSM, PRINCE2, Agile/Scrum) are a plus but not required
Benefits
Paid vacation and wellness leave
Parental leave
Health, vision, and dental insurance
Disability insurance
Life Insurance
401(k) plan with employer match (waiting periods may apply)
Company
Lumenci
Lumenci is a leading IP consulting firm dedicated to helping clients maximize the value of their intellectual property.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Veronis Suhler Stevenson
2024-12-18Private Equity
Leadership Team
Harish Daiya
Co-Founder & CEO
Kalyan Banerjee
CoFounder and Chief Growth Officer
Recent News
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