Flow · 4 hours ago
Property General Manager
Miami, FL
Full-time
Onsite
Senior Level
7+ years expFlow is a company reimagining living, working, and connecting through innovative property management. The General Manager will oversee all aspects of property operations, ensuring guest satisfaction and profitability while leading a team in a dynamic hospitality environment.
Commercial Real EstateCommunitiesProperty DevelopmentReal EstateResidential
Responsibilities
Oversee all aspects of property operations, ensuring the highest levels of guest satisfaction, profitability, and efficiency
Develop and implement strategies to optimize revenue, occupancy, and distribution across various channels, working closely with the Distribution Manager and Revenue Management team
Lead and mentor a team of hospitality professionals, fostering a culture of excellence, empowerment, and continuous improvement
Collaborate with Assistant Managers to develop and deliver personalized, memorable experiences for our guests, driving engagement and loyalty
Manage property finances, including budgeting, forecasting, and expense control, to ensure the property meets or exceeds financial targets
Oversee the maintenance and upkeep of the property, working with the maintenance team to ensure all facilities, amenities, and guest rooms are in excellent condition
Build and maintain strong relationships with key stakeholders, including property owners, corporate housing providers, and local community partners
Ensure compliance with all company policies, procedures, and quality standards, as well as local, state, and federal regulations
Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions to drive results
Stay up-to-date on industry trends and best practices, continuously seeking opportunities to innovate and enhance the guest experience
Qualification
Required
7-10+ years of experience in hospitality management with a proven track record of success in leading properties with multiple asset classes (hotel, F&B, retail etc)
Strong business acumen with expertise in revenue management, distribution, and financial management
Exceptional leadership and coaching skills with the ability to build, motivate, and develop high-performing teams
Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, colleagues, and partners
Analytical and problem-solving skills with the ability to use data and insights to drive decision-making and continuous improvement
Proficiency in Microsoft Office Suite and experience with property management systems and revenue management software
Flexibility to work evenings, weekends, and holidays as needed
Benefits
Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
Paid time off and 13 paid holidays
401(k) retirement plan
Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
Access to HSA-compatible plans
Pre-tax commuter benefits
Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Company
Flow
Flow is a residential real estate firm that provides lifestyle, financial, and other services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$450MKey Investors
Andreessen Horowitz
2025-04-24Series B· $100M
2022-08-15Series Unknown· $350M
Leadership Team
Scott Ryder
Chief Technology Officer
Julian Pearlman
Partnerships
Recent News
TokenInsight News
2025-12-29
2025-12-13
2025-11-19
Company data provided by crunchbase