VyStar Credit Union · 18 hours ago
Training Specialist III
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expVyStar Credit Union is a financial institution that offers competitive pay and a comprehensive benefits package. They are seeking a Training Specialist III who will design, develop, and conduct training programs to support the organization's mission and goals, while also mentoring new Training Specialists.
AppsBankingFinanceMortgage
Responsibilities
Designs, develops, and conducts training classes and administers/monitors testing
Provides technical assistance (i.e., product and system assistance) to VyStar’s Technical Training Manger as required
Exercises leadership of trainees in training and training related activities
Counsels and disciplines trainees as needed
Facilitates adult learning exercises
Ensures training materials are available for training classes
Provides timely feedback to trainees’ managers as issues arise
Completes trainee evaluations on all trainees for applicable classes. The trainee evaluation will be provided to the trainee’s manager and Assistant Manager
Assists in the collection of training needs analysis data and works with the Instructional Designers on the design and development of new training programs
May be called upon to work with other Training Specialists, Instructional Designers, VyStar’s Technical Training Manager and/or the VP of Organizational Performance and Development in the development/authoring/editing and maintenance of computer-based, blended learning, and traditional classroom training courses
Provide up-training as required at branches (local and remote)
Works with the other Training Specialists, VyStar’s Technical Training Manager and/or the VP of Organizational Performance and Development and other departments to fully understand changes in policies and procedures that might be relevant to existing or new training modules
Works with the other Training Specialists, VyStar’s Technical Training Manager and/or the VP of Organizational Performance and Development to ensure that the changes in policies and procedures developed by the respective departments are included in new training material
Updates all training materials as needed by staying abreast of changes to VyStar procedures, VyGuide content and other training-related content
Keeps abreast of newest training methods, such as flipped classroom, micro-learning, user-generated content, and incorporates the method that best meets the need
Demonstrates problem-solving and critical thinking skills
Applies at a minimum level 3 of the Kirkpatrick model
Performs other duties as assigned
Qualification
Required
Three years total experience as a Training Specialist II or the equivalent in prior work experience
Five years total experience in the design and/or delivery of training programs for adult learners or equivalent in prior work experience
Two years' experience in a supervisor or manager role
One year's experience in training needs analysis
Problem solving ability, strong verbal and written communication skill and an ability to work well with others are required
Strong ability to organize, handle frequent interruptions in work, facilitate events and work a flexible schedule is required, which might include overnight travel
Demonstrates advanced proficiency in Microsoft Office Suite applications (i.e., Word, Power Point, Excel, and Publisher), and e-learning authoring software, Storyline
Possesses the ability to successfully coordinate pre- and post-training activities for training participants via the VyStar Learning Center (VLC), and the ability to serve as the department's back-up for VLC Administrator duties with minimal direction/support
Applies at a minimum level 3 of the Kirkpatrick model
Preferred
Bachelor's degree in a business curriculum or a related field or related experience is preferred
Certification through a recognized training organization, such as ATD, in design and/or facilitation for the virtual classroom or demonstrate comparable work experience
APTD or CPTD certification
Benefits
401(k) Plan
Extensive paid technical and on-the-job training program
Tuition reimbursement
Company
VyStar Credit Union
VyStar Credit Union offers low loan rates and low- or no-fee financial services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$200M2022-04-06Debt Financing· $200M
Leadership Team
Casey Callinsky
SVP, Strategic Initiatives
Recent News
2025-12-15
2025-12-10
Company data provided by crunchbase