JFK Johnson Rehabilitation Institute · 14 hours ago
RECEPTION COORDINATOR - FULL TIME - DAY
Totowa, NJ
Full-time
Onsite
New Grad, Entry Level
$19.33/hr - $19.33/hrHackensack Meridian Health is dedicated to transforming healthcare and serving the community. The Reception Coordinator is responsible for welcoming guests, coordinating patient flow, and ensuring patient satisfaction through effective communication and problem-solving.
Hospital & Health Care
Responsibilities
Acts as a liaison for centralized complaints and utilizes innovative and analytical skills for problem solving and notifies appropriate supervisor or manager of issues as they arise to assure patient satisfaction
Refers patients, patient's families and visitors to appropriate services and resources
Oversees reception area and coordinates initial patient flow
Coordinates additions to daily schedule and notifies appropriate areas/personnel within the department
Triages patients to the appropriate areas, directs patients to exam rooms and escorts to exam rooms
Answers phones and direct calls to proper department or personnel
Lifts a minimum of 2 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 8 hours a day
Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)
Adheres to the standards identified in the Medical Center's Organizational Competencies
Qualification
Required
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
Previous clerical and reception experience
Benefits
EXCELLENT benefits
Scheduling Flexibility
Tuition Reimbursement
Employee Discounts
Health, dental, vision, paid leave, tuition reimbursement, and retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase