Visa · 19 hours ago
Product Operations Manager
Foster City, CA
Full-time
Hybrid
Mid, Senior Level
$146K/yr - $234K/yr
5+ years expVisa is a world leader in payments technology, facilitating transactions globally. The Product Operations Manager will support the Global Product Policies & Programs team by coordinating reviews, managing billing and revenue tracking, and collaborating across various departments to enhance payment product strategies.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Quarterly business & risk management reviews
Coordinate materials, stakeholder inputs, OKR and KPI tracking updates and follow-ups for quarterly business and risk reviews
Maintain decision logs and action trackers
Program billing & revenue tracking
Own the process for monthly, quarterly & annual program billing
Partner with Finance on reconciliations, revenue attribution, and variance analysis
Publish dashboards and maintain audit-ready documentation
Knowledge repositories & chatbot administration
Administer internal client support material repositories (e.g., taxonomy, governance, versioning, access controls)
Manage chatbot content and responses - monitor usage, triage feedback, and drive continuous improvements
Project operations
Provide logistical project-management support (kickoffs, plans, stakeholder updates, status reporting) across multiple initiatives
Ensure cross-functional alignment and on-time delivery
Cross-functional collaboration & communications
Partner with product owners, sales, client support, and other stakeholders to capture requirements, surface risks, and support execution
Support creation of internal and external collateral such as best-practice documentation, sales-enablement assets, etc
Present key insights and reports to leadership
Qualification
Required
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
2 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
3 to 5 years of work experience in either payment processing or data analysis, or over 2 years of work experience with an advanced degree (e.g., Masters, MBA, JD, MD)
Practical experience with program billing/revenue tracking or financial operations support
Hands-on experience administering knowledge repositories, chatbot & content systems, e.g., AI chatbot agents
Proficiency with project-management and collaboration tools with strong communication and stakeholder management skills
Highly organized with excellent multitasking skills that demonstrate ability to manage multiple tasks or projects in a dynamic work environment
Ability to work and collaborate on complex projects and business challenges through detailed analysis, while maintaining meticulous attention to detail
Strong analytical, written, and verbal communication skills
Strong proficiency with Microsoft tools such as Word, Excel, and PowerPoint
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
legacy.thefly.com
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase