Perfect Game · 17 hours ago
Digital Media & Streaming Support Coordinator
Perfect Game USA is seeking a detail-oriented and tech-savvy Digital Media & Platform Support Coordinator to manage video content clipping and social media distribution while providing first-level support for their app and streaming platforms. This role blends creative media production with technical troubleshooting to ensure a smooth experience for their audience across all digital channels.
BaseballOutdoorsSports
Responsibilities
Clip, edit, and repurpose long-form video content into short-form clips optimized for social media platforms (Instagram, TikTok, X, YouTube Shorts, Facebook, etc.)
Upload, schedule, and publish content according to the content calendar
Write engaging captions, hashtags, and post descriptions aligned with brand voice
Ensure videos meet platform specifications (format, length, resolution, aspect ratio)
Organize and archive media assets for easy access and reuse
Monitor app and streaming service performance and identify issues proactively
Troubleshoot basic app, login, playback, and streaming issues for users
Serve as the first point of contact for customer support related to app and streaming problems
Document bugs, outages, and recurring issues and escalate to development or technical teams as needed
Assist with testing new features, updates, and releases across devices and platforms
Verify live streams, VOD uploads, and scheduled content are functioning correctly
Perform quality checks on video, audio, and playback across platforms
Track and report issues, resolutions, and content performance metrics
Collaborate with content, marketing, and technical teams to improve workflows
Qualification
Required
Experience editing video clips from long-form content (Adobe Premiere, Final Cut, CapCut, DaVinci Resolve, or similar)
Familiarity with major social media platforms and posting tools
Basic understanding of streaming platforms, mobile apps, and digital video delivery
Strong troubleshooting and problem-solving skills
Excellent attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Preferred
Experience supporting mobile apps or OTT/streaming services
Knowledge of analytics and performance tracking for social media or streaming content
Customer support or technical support experience
Familiarity with live streaming tools and platforms
Company
Perfect Game
Perfect Game helps to promote the game of baseball by hosting quality amateur events.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2026-01-07
Company data provided by crunchbase