Duane Morris LLP · 17 hours ago
Technical Training Manager
Philadelphia, PA
Full-time
Hybrid
Mid, Senior Level
3+ years expDuane Morris LLP is a global law firm with over 900 attorneys, offering innovative solutions to legal and business challenges. The Technical Training Manager will lead the technical training programs for attorneys and staff, ensuring the adoption of enterprise legal systems and firm technology.
AdviceInformation ServicesLegal
Responsibilities
Lead, mentor, and performance manage team of technical trainers
Oversee the design and delivery of technical training programs for new hires, lateral attorneys, and staff, including onboarding, role based curricula, floor support, and just in time learning
Develop and maintain training content and documentation (e learning modules, quick reference guides, videos, and knowledge base articles) aligned with firm standards and branding
Coordinate training and communication for large scale technology initiatives such as document management system upgrades, Microsoft 365 enhancements, collaboration tools, and AI enabled platforms
Ensure training team promotes secure technology practices, reinforcing information security and data governance requirements in all user interactions
Manage LMS and related tools, including configuration, workflow optimization, and vendor relationships
Participate in budgeting and capacity planning for training programs
Qualification
Required
Bachelor's degree in related field; equivalent combination of education and experience considered
3+ years' experience in technical training or IT support, including leadership
Strong knowledge of legal technology platforms such as Microsoft 365, document management systems (e.g., iManage, NetDocuments), time and billing systems, case management tools, and major collaboration platforms
Exceptional communication skills, with an ability to interact effectively with partners, senior leadership, and business services staff at all levels
Preferred
Experience in a large law or global professional services firm is strongly preferred
Benefits
Comprehensive healthcare, dental, vision, and prescription plans.
Commuter, HSA and FSA spending accounts
Short-term and long-term disability and life insurance coverage
401k and Pension Plan
20 vacations days, 11 paid holidays
Employee Referral Bonus ($3,000.00)
Company
Duane Morris LLP
Duane Morris LLP, a law firm with more than 900 attorneys in offices across the United States and internationally, is asked by a broad array of clients to provide innovative solutions to today's legal and business challenges.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$13.6M2018-06-05Series Unknown· $13.6M
Leadership Team
Alex Karasik
Partner
Damon Vocke
Partner, Head of Corporate & Regulatory Insurance Litigation
Recent News
The Philadelphia Inquirer
2025-12-05
bloomberglaw.com
2025-11-05
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2025-11-01
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