Ohkay Hotel Casino · 5 hours ago
Slot Shift Manager
Ohkay Hotel Casino is seeking a Slot Shift Manager to oversee the day-to-day operations of the slot department. The role involves managing staff, addressing customer inquiries, and ensuring compliance with gaming regulations to provide an efficient gaming experience for guests.
Responsibilities
Oversees the day-to-day operations of the slot department
Ensures a smooth and efficient gaming experience for guests
Manages staff
Addresses customer inquiries
Monitors gaming floor activities
Ensures compliance with company policies and regulations
Handles any operational or technical issues that arise during a shift
Collaborates with other departments to optimize operations and guest satisfaction
Qualification
Required
Strong supervisory skills and experience in managing teams effectively
Excellent customer service abilities with a focus on providing positive guest experiences
Proficiency in recruiting, hiring, and training staff to maintain quality service standards
Experience with budgeting and maintaining operational efficiency in a fast-paced environment
Strong problem-solving skills and ability to handle unexpected issues
Effective communication and organizational skills
Ability to work a flexible schedule, including nights, weekends, and holidays
High school diploma or equivalent is required
Preferred
Knowledge of slot operations and gaming regulations is preferred
Additional education in hospitality or management is a plus
Company
Ohkay Hotel Casino
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Funding
Current Stage
Growth StageCompany data provided by crunchbase