Greater Philadelphia YMCA · 2 days ago
Receivables and Customer Account Processor
Conshohocken, PA
Full-time
Onsite
Mid Level
3+ years expGreater Philadelphia YMCA is a leading nonprofit organization committed to strengthening the community. The Receivables and Customer Account Processor will focus on accounts receivable functions and collection efforts, ensuring accurate and timely processing of transactions while providing excellent service to members and families.
CommunitiesHealth Care
Responsibilities
All aspects of Accounts Receivable; including but not limited to, review and analysis of customer accounts, cash application, collections calls, coordination and processing of payment plans, invoice and statement preparation for members and third-parties, and issue resolution
Ensure accuracy, completeness and timeliness of transactions processed
Review member accounts and coordinate weekly collection efforts for all membership and program transactions and escalate to Leaders as necessary
Communicate discrepancies to Receivables and Customer Account Manager, identify slow-paying members, and recommend collection procedures
Provide administrative and operational support to staff; support Membership and Program Leaders with accounts receivable collections, program registrations, and payment processing
Assist in streamlining and improving accounts receivable processes, identifying areas of performance improvement
Maintain reports, spreadsheets and AR aging. Create reports to analyze accounts receivable trends and keep Receivables and Customer Account Manager informed as to the progress, results, and conclusions reached
Partners with Operations to ensure procedures are clear and up to date relative to transactions
Assist with Monthly, Quarterly, Year-end Close and Audit Activities; including the preparation of account reconciliations, journal entries, and audit schedules as instructed
Other functions and responsibilities as assigned by the Receivables and Customer Account Manager
Model YMCA core values: caring, honesty, respect and responsibility
Qualification
Required
Bachelors Degree or equivalent work experience (3-years) within: Accounts Receivable Invoicing- Collections Customer Relations Reconciliations
Accounting experience and working knowledge of membership based business preferred
Intermediate knowledge of Microsoft suite of products (Excel, Word, Outlook)
Able to work with high degree of accuracy and integrity
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills and the ability to utilize multiple sources of information to determine solutions
Ability to establish priorities and meet deadlines in a open environment with attention to detail and accuracy
Capable of navigating through financial systems
Can effectively communicate with management and external customers in both a written and verbal manner
Solid organizational skills
Preferred
Accounting experience and working knowledge of membership based business
Prior experience with SalesForce
Benefits
Free YMCA membership - access to all branches!
Flexible work schedule
Sweet discounts on child care and summer camp programs
Medical, Dental, Vision, Disability, and Life Insurances
Generous Paid Time Off + 7 paid holidays throughout the year
Planning for your future? Ask us how we do it at the Y- it's awesome!
Supplemental insurance benefits
Company
Greater Philadelphia YMCA
The Greater Philadelphia YMCA is committed to strengthening the foundation of our communities through programs that promote youth development, healthy living and social responsibility.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Campbell Soup Company
2024-04-17Grant· $0.02M
2019-10-18Grant
Leadership Team
John Flynn
President/CEO
Shaun Elliott
President and CEO
Recent News
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