Collections Specialist jobs in United States
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LHH · 20 hours ago

Collections Specialist

LHH is seeking a Collections Specialist to support higher-volume B2B collection efforts. This role involves managing accounts, conducting collection calls, and ensuring timely payment resolution while maintaining a customer-first approach.

Human Resources
Hiring Manager
Jessica Robbins
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Responsibilities

Conduct high‑volume B2B outbound collection calls with professionalism and confidence
Manage a portfolio of accounts, following up on outstanding invoices via phone and email
Accurately document all interactions and maintain detailed notes in internal systems
Collaborate with internal teams to resolve disputes or account issues
Maintain a customer‑first approach while ensuring timely payment resolution

Qualification

Collections experienceCustomer service experiencePhone etiquetteBasic computer proficiencyOrganizational skills

Required

Open to candidates with at least 1 year of experience in collections OR customer service
Must be extremely comfortable on the phone, including handling higher call volumes
Strong phone etiquette and professional communication style
Ability to work independently in a remote environment
Reliability and strong organizational skills
Ability to work onsite in the Pittsburgh, Ohio office as needed
Basic computer proficiency; prior exposure to AR or collections systems is a plus

Company

At LHH, we believe work should be meaningful, fulfilling, and connected.

Funding

Current Stage
Late Stage

Leadership Team

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Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
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Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
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