State of Michigan · 18 hours ago
Departmental Technician 10 / ITB / CJIC / DSG / Access Control Unit
Dimondale, MI
Full-time
Onsite
Entry, Mid Level
2+ years expThe State of Michigan is seeking a Departmental Technician to serve as the sole resource for the Michigan State Police (MSP) in managing SecurID tokens and VPN clients. This role involves procuring and issuing secure access tools, monitoring telecom bills, and providing help desk support while ensuring a bias-free service to all users.
GovernmentOffice AdministrationSocial Media
No H1B
U.S. Citizen Only
Responsibilities
Responsible for procuring and issuing all SecurID tokens and Virtual Private Network (VPN) clients to MSP members, partner agencies, and contractors
Initiates requests for the creation of new VPNs as needed
Responsible for monitoring the Department of Technology, Management and Budget (DTMB) Telecom bills to ensure the MSP is billed correctly for SecurID tokens, initiating requests as well as follow up to ensure changes were made correctly
Manages over 4,500 SecurID tokens issued to individuals as well as 49 separate VPN clients
Responsible for maintaining the Michigan Cashiering and Receivable System (MiCaRS) for the MSP as it relates to fees for connectivity to state systems as well as billing agencies and responding to agency inquiries regarding their bills
Provides second level help desk support for the Michigan Criminal Justice Information Network (MiCJIN) DTMB staffed help desk as well as primary help desk assistance
Responsible for maintaining agency and user profiles in the Admin Tool/e-Directory
Qualification
Required
Education typically acquired through completion of high school
Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service
Two years of experience performing administrative support activities equivalent to the 9-level in state service
Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service
Possession of a Bachelor's degree and one year of professional experience may be substituted for the experience requirement
This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police
Please attach a cover letter/memo addressed to Ms. Tara Smith, resume, and official college transcripts (if applicable) to your application
Applicants will be screened out for failure to attach the required resume, cover letter/memo, and (if applicable) official transcripts to their application
Benefits
Insurance
Paid leave
Company
State of Michigan
State of Michigan is an American midwestern state located in the union of the United States.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
US Department of Commerce, Economic Development Administation
2022-09-02Grant
Leadership Team
Brad Stoddard
Director, Office of Michigan's Public Safety Communications System (MPSCS)
Recent News
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