Field Service Technician jobs in United States
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Stryten Energy · 1 day ago

Field Service Technician

Stryten Energy is a company focused on providing energy storage solutions across various sectors. They are seeking a Field Service Technician who will repair batteries and related equipment at customer sites while ensuring customer satisfaction and safety compliance.

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Responsibilities

Ensure work orders/PIR’s are filled out properly and in a timely manner
Convey all information to the proper contact at the customer’s location to ensure customer satisfaction
Recognize and recommend safety and EPA issues
Operate a service vehicle and keep in good working order and stocked correctly, maintained to manufacturer’s specifications
Practice safety and good housekeeping at customer site, in shop and in all circumstances when representing Stryten Energy
Help out where needed (Shop) or as directed by Management
Operate company vehicles in a safe, courteous manner, in all traffic
Communicate with Management and Sales on any customer issues
Actively promote point of sale items and allied products and services
Proper use of company funds and assets in the execution of the job
Represent Stryten Energy in a neat and professional manner in accordance with Stryten Energy standards
Ability to operate forklift truck, crane, and reach truck on a regular basis

Qualification

Battery industry experienceForklift Training CertificationBasic electricity/electronicsStandard shop toolsBasic computer skillsTroubleshooting skillsCustomer satisfaction skillsCritical thinkingCommunication skillsDetail oriented

Required

High School Diploma or GED equivalent required
Possess Commercial Drivers License with hazardous material endorsements, or ability to obtain
Working knowledge of standard shop tools
Good understanding of basic electricity/electronics
Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedure and technical manuals
Ability to calculate prices accurately when quoting estimates or completion of the work order for billing purposes, such as adding, subtracting, percentages and volume
Ability to define problems and draw valid conclusions on the work that needs to be performed
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Critical thinking and troubleshooting skills
Ability to work independently with minimal supervision
Good written, communication and customer satisfaction skills
High degree of organization, deadline focus, self-motivation and accountability
Ability to deal with difficult situations and maintain a positive attitude
Analytical ability to prioritize work and move from task to task
Must be detail oriented
Basic computer skills including working knowledge of MS Word and Excel
Ability to regularly lift a minimum 50lbs on a daily basis and 51 to 150lbs with assistance of equipment on a daily to weekly basis

Preferred

Two year technical degree or equivalent combination of work experience and education
One to three years of battery industry or related experience and preferably in a field service environment
Forklift Training Certification

Benefits

Medical, prescription, dental and vision plans
Short-term, long term disability and employee life
401(k) plan with Company Match
Paid Time Off
Paid Holidays

Company

Stryten Energy

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Stryten Energy powers everything from submarines to subcompacts, microgrids, warehouses, distribution centers, cars, trains and trucks.

Funding

Current Stage
Late Stage

Leadership Team

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Shannon White
Member Board of Directors
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Company data provided by crunchbase