Abbott · 18 hours ago
Salesforce Effectiveness - Analyst
United States - Illinois - Lake Forest
Full-time
Onsite
Mid, Senior Level
$78K/yr - $156K/yr
5+ years expAbbott is a global healthcare leader that helps people live more fully at all stages of life. The Salesforce Effectiveness - Analyst will build partnerships with sales teams to understand their needs and implement value-driven solutions that align with global strategy and commercial growth.
BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical
Responsibilities
Improve Processes that help sales teams & partners:
Evaluate commercial processes and identify areas to streamline or automate
With a process-oriented mindset, challenge the current state need to ensure accuracy and efficiency and alignment with global processes and KPIs
Support the change management and implementation of solutions, including training and effective communications (the ‘why’)
Support Commercial Teams with Analytics & Insights
Develop deep understanding of business vertical sales data; with ability to connect disparate data across multiple sources
Support commercial team with sales funnel and forecast projections
Responsible of the Segmentation and Targeting process: Run HCP/Customers panel analysis, based on business strategic target, available data and expertise of Sales Force Team
Understand drivers of results and partner with sales teams to understand the ‘data story’ (trends, areas of improvement, etc.) and importance of good data quality
Analyze the market, competitors and diagnosis causals for performance by rep, by sales manager
Understand PowerBI metrics and trends and how SFDC plays in the larger data story, including when to build in SFDC vs PBI
Monthly fieldwork with Reps to understand their day to day and how help them in their territory management (KPIs performance, strategy execution, Market share/Market growth and Panel Analysis)
Maximize benefits of Commercial Tech Stack
Act as Salesforce.com SME and how CRM supports the overall sales process, including day-to-day support and resolution
Create and publish reports and dashboards for quant/qual leading and lagging indicator KPIs, with recommendations and actionable insights – by manager, by rep
Understand and document current state vs future state
Document requirements through JIRA
Test the solution and train end users, and measure adoption (reinforce as needed)
SFDC Work with manager to implement policies and procedures to ensure data integrity
Support Marketing and Sales teams through administrative efforts within our sales enablement tool (Allego)
Sales Operations & Commission Administration
Understand sales strategy for assigned business
Lead the territory modeling process and ensure appropriate systems are updated
Manage the sales performance process (data verification and loading to systems) and work with sales leaders to understand performance trends and drivers
Ensure timely and accurate commissions and communicate to reps (statements and supporting reports)
Qualification
Required
Bachelor's Degree or 5+ years' experience in similar roles
Ability to analyze and translate complex processes or data into actionable insights
Demonstrated success of turning Salesforce insights into measurable improvements in sales productivity and sales growth
Proficiency in CRM systems and capable of developing new functionalities
Technical knowledge in Microsoft Excel advanced level and visual analytics tools (Power BI – intermediate level)
Ability to work in multiple initiatives with short and overlapping deadlines
Strong interpersonal skills and ability to work with a diverse team
Self-motivated and self-starter, with initiative to deliver results
Preferred
Experience leading successful commercial process improvement initiatives
Salesforce Admin Certification a plus
Work experience in a drug testing or laboratory knowledge is a plus but not required
Autonomous worker with strong accountability
Role expected to work in a highly regulated and quality system environment
Benefits
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement
The Freedom 2 Save student debt program
FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
Company
Abbott
Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines.
10001+ employees
H1B Sponsorship
Abbott has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$6.79M2011-03-15Post Ipo Debt· $0.1M
2009-03-16Post Ipo Debt· $6.69M
1980-12-12IPO
Leadership Team
Robert Ford
President & Chief Executive Officer
Mike Peterson
Senior Vice President
Recent News
Company data provided by crunchbase