TikTok · 7 hours ago
SRE Leader, Global E-Commerce
San Jose, CA
Full-time
Onsite
Senior Level
$209K/yr - $438K/yr
5+ years expTikTok is the leading destination for short-form mobile video. They are seeking an SRE Leader for their Global E-Commerce team to build and manage the SRE team, improve operational efficiencies, and ensure the reliability of their e-commerce services.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building
Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation
Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency
Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services
Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc
Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure
Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies
Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime
Qualification
Required
BS degree in Computer Science, Computer Engineering, Electrical Engineering or relevant majors and good English communication skills
Familiar with SRE-related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ SRE experience, e-Commerce SRE experience is best to have
Familiar with cloud computing technologies of Amazon Web Services, GCP and other suppliers
Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python
Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance
Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems
Preferred
Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver
Operational experience running a 24x7 production infrastructure at scale
Ability to lead independent research to solve complex technical problems
Empathetic and results-oriented leader and mentor
Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment
Benefits
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-22
2026-01-22
The Hollywood Reporter
2026-01-22
Company data provided by crunchbase