Numentica Consulting Group · 7 hours ago
Helpdesk IT Support Engineer / Desktop Support Engineer
Torrance, CA
Contract
Onsite
Mid Level
3+ years expNumentica Consulting Group is seeking an experienced Helpdesk IT Support Engineer to provide daily end-user support for Windows desktops and laptops. This role involves troubleshooting, updates, installations, and general IT assistance for company employees, with Tier 3 issues escalated to specialized teams.
Information Technology & Services
Hiring Manager
Shobana Karthik
Responsibilities
Provide Tier 1 and Tier 2 support for Windows desktops, laptops, applications, and user accounts
Troubleshoot hardware, software, connectivity, and peripheral issues
Perform system updates, imaging, installations, and new hire setups
Maintain ticket documentation and escalate issues as needed
Support basic networking and VPN access
Manage IT equipment inventory
Qualification
Required
3+ years of Helpdesk or Desktop Support experience
Strong Windows 10/11 troubleshooting skills
Familiar with Active Directory and basic networking (DNS, DHCP, VPN)
Excellent communication and customer service skills
Company
Numentica Consulting Group
At Numentica Consulting Group, we are at the forefront of driving digital transformation and innovation.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase