Open Bank · 7 hours ago
Loan Servicing Specialist II
LA Metro Area
Full-time
Onsite
Mid Level
$23/hr - $27/hrOpen Bank is committed to innovation, diversity, and teamwork, and they are seeking a Loan Servicing Specialist II to join their Home Loan Center team. The role involves responsibilities such as handling loan payments, monitoring property taxes, and assisting clients with loan servicing inquiries.
BankingConsultingFinancial Services
Responsibilities
Handle Loan Payment(s), Late Charge(s), NSF payment(s), Non-post/Rejected item(s), and GL monitoring/reconciliation(s) daily
Perform courtesy call loan payment follow up prior to last day of grace period
Coordinate and update the Credit Admin department for the property tax payment status
Assist client issues and inquires regarding servicing of loans
Update the core system for change of address and automatic payment requests with supervision
Prepare Pay-off demand statement as requested by the beneficiary/trustor
Prepare, analyze, and send out Escrow Account Statement to Escrow account holders
Qualification
Required
General knowledge of lending regulations, lien laws, and loan documentation
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone
Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Ability to retain a broad knowledge of tasks performed in the lending functions
Preferred
Bachelor's degree in Business Administration or related field or equivalent work experience
Benefits
Medical, Dental, & Vision : Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
Life, Accidental Death & Dismemberment, & Long-Term Disability : Open Bank pays 100% of the cost.
Flexible Spending Account (FSA) : Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
401(k) Retirement Savings Plan : Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
Paid Time Off (PTO) : Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
Employee Assistance Program (EAP) : The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
Company Paid Lunch: Open Bank provides company paid lunch twice a week.
Company
Open Bank
Open Bank is a commercial bank primarily serving Korean-American communities.
Founded in 2005
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$25M2025-11-07Post Ipo Debt· $25M
2018-03-28IPO
Leadership Team
Jimmy Bang
EVP & Chief Banking Officer
Ryan Shin
EVP & Chief SBA Officer
Recent News
MarketScreener
2025-11-10
2025-10-24
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