Capgemini · 3 hours ago
Salesforce RM Central Support Analyst
New York, NY
Full-time
Onsite
Senior Level
$92K/yr - $137K/yr
5+ years expCapgemini is a global business and technology transformation partner, and they are seeking a Salesforce RM Central Support Analyst to support RM Central for Private Advisor Services. The role involves translating business needs into technical deliverables, coordinating releases, and ensuring operational stability.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Elicit and document requirements process flows and user stories for RM Central
Partner with Salesforce developers and QA to drive solution delivery and testing readiness
Monitor production triage incidents and coordinate root cause analysis and fixes
Maintain knowledge artifacts SOPs and configuration documentation
Support release planning change management and stakeholder communications
Qualification
Required
5+ years in technology business analysis roles
Extensive experience in Salesforce and RM Central workflows
Strong analytical mindset with excellent communication and coordination
Preferred
Insurance financial services experience preferred familiarity with compliance
Benefits
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
10001+ employees
H1B Sponsorship
Capgemini has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
Leadership Team
Aiman Ezzat
CEO, Capgemini Group
Anirban Bose
CEO of Americas Strategic Business Unit
Recent News
The French Tech Journal
2026-01-22
2026-01-22
Business Wire
2026-01-20
Company data provided by crunchbase