Union Home Mortgage Corp. · 6 hours ago
Consumer Direct Loan Officer
Strongsville, OH
Full-time
Onsite
Mid Level
3+ years expUnion Home Mortgage Corp. is committed to improving inclusion in the workplace and values diversity among its employees. The Consumer Direct Loan Officer is responsible for educating clients on the home-buying or refinancing process while providing exceptional customer service throughout the loan application to closing process.
BankingCreditFinancial ServicesInsuranceMortgage
Responsibilities
Overcome client’s objections and offer advice and solutions on how to better handle their mortgages
Thoroughly answer any questions or needs of the borrowers
Ensure that clients are fulfilling their financial goals and needs
Keep constant communication with clients through the loan process from application to closing
Qualification
Required
High school diploma or equivalent
3+ years of sales mortgage experience
This position requires that all licensing requirements are met per the SAFE Act
Excellent telephone, communication (oral and written), interpersonal and organizational skills
Positive attitude with lots of energy and self-motivation
Excellent computer skills with experience in Microsoft Office, Excel and Google Apps
Ability to work well independently as well as in a team environment and take constructive criticism, coaching and feedback on a consistent basis
Ability to work various schedules and overtime
Ability to forage and maintain excellent working relationships with all members of the team
Ability to multitask, prioritize, and manage large volume of tasks while providing excellent customer service
Ability to exercise discretion on sensitive or confidential matter
Complete state and federal requirements including but not limited to pre-license education, state and federal testing and federal background checks to obtain an appropriate license to conduct business in all states deemed necessary by the company
Complete required continuing education deemed necessary by federal, state and company guidelines
Preferred
Encompass experience a plus
Bilingual Spanish a plus
Various work backgrounds and experience levels
Company
Union Home Mortgage Corp.
Since our inception in 1970, Union Home Mortgage has guided hundreds of thousands of aspiring homebuyers through the process of achieving homeownership.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alice Alvey, Master CMB
Vice President - Partner Education and Training
Braden Lewis
Loan Partner
Recent News
2025-10-23
2025-10-23
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