JLL · 10 hours ago
Assistant Facilities Manager
JLL is a leading professional services firm specializing in real estate and investment management, and they are seeking an Assistant Facilities Manager. In this role, you will support the Facility Manager in ensuring safe and compliant facility operations while leading a small team and managing service delivery standards.
CommercialReal Estate
Responsibilities
Lead soft services team operations - Directly manage workplace support, conference services, mail coordination, and employee support staff with daily direction, coaching, and performance feedback
Oversee service delivery and quality - Coordinate soft services execution, monitor KPIs/SLAs, and ensure consistent quality and responsiveness across all service areas
Manage vendor performance and work orders - Oversee vendor scope adherence, quality checks, and coordinate CMMS work order management with proper prioritization and documentation
Support compliance and safety requirements - Ensure adherence to company audit standards, operational policies, and safety requirements while maintaining accurate documentation
Provide financial and administrative support - Assist with invoice review, expense tracking, reporting, and administrative processes to maintain operational visibility
Coordinate cross-team collaboration - Partner with engineering, workplace support, and operational stakeholders to ensure seamless service delivery and coverage
Drive continuous improvement culture - Set service standards, support team development, and lead special projects focused on employee experience improvements
Qualification
Required
4+ years of experience in facilities management, workplace operations, or a related corporate environment
Prior experience leading or supervising a small team (directly or in a lead capacity) in a service delivery environment
Experience coordinating vendors and service providers with a focus on service quality and responsiveness
Strong customer service mindset with the ability to communicate professionally at all levels
Proficiency with Microsoft Office and comfort working in CMMS platforms
Preferred
Bachelor's degree or equivalent experience
Experience in a multi-building campus or operationally complex environment
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
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