Kelly · 1 day ago
International Order Management Specialist
Chelmsford, MA
Full-time
Onsite
Entry, Mid Level
$25/hr - $30/hr
2+ years expZOLL Medical Corporation is seeking an International Order Management Specialist to join their team in Chelmsford, MA. This role involves reviewing, entering, and fulfilling international customer purchase orders, while collaborating with internal departments to address customer needs.
OutsourcingProfessional Services
No H1B
Responsibilities
Review, enter, and fulfill international customer purchase orders, including Intercompany and Mission in Motion order types
Process orders received using a cloud-based ERP system
Review purchase orders for part number accuracy
Process RMA, Credit, and Bill Only requests
Resolve order-related issues with customers and/or sales personnel
Create Pro-Forma invoices as needed
Manage the order pool and review backlog daily
Collaborate with internal departments to address customer needs from both a product understanding and ordering perspective
Document unique customer requirements and ensure communication with responsible parties
Provide Logistics with necessary documents to expedite the shipping process
Work closely with District/Region Sales Managers and their teams to maintain customer satisfaction
Qualification
Required
2-3+ years of customer service experience
Proven experience with Excel for weekly reporting; experience with a CRM system is preferred
Knowledge of Oracle Export documentation is advantageous
Attention to detail and ability to work independently are key to success
Ability to multi-task, comprehend complex configurations, and follow up effectively
Must be able to travel to the Chelmsford office a minimum of 3 days a week
Preferred
Experience with a CRM system
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
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