BuzzClan · 19 hours ago
Security Operations Specialist
Houston, TX
Contract
Onsite
New Grad, Entry LevelBuzzClan is seeking a Security Operations Specialist to monitor security systems and respond to emergencies. The role includes preparing incident reports, maintaining security credentials, and providing administrative support while ensuring compliance with regulations.
ConsultingInformation Technology
Hiring Manager
Mandeep Singh
Responsibilities
Monitor fire, security, and panic alarm systems and respond appropriately to all alarms, emergencies, and calls
Monitor camera alarms for assigned sites or stations and take action based on observed activity and severity
Prepare accurate, timely, and thorough incident reports and documentation
Retrieve information and perform data entry using applicable computer systems
Review, extract, and analyze surveillance video as required
Issue, track, and maintain County access credentials and identification cards
Work independently in a secured environment for shifts of eight hours or longer
Remain within audible range of telephone and alarm systems during all breaks
Remain on-site for extended periods during emergency situations when required
Provide clerical and administrative support to management
Perform additional duties as assigned
Conduct basic employee training
Conduct emergency response training
Conduct technology and equipment training
Ensure compliance with departmental regulations and standards
Evaluate employee performance
Qualification
Required
Minimum typing speed of 45 words per minute
Proficiency in Microsoft Word and general Microsoft Office applications
Strong computer literacy with the ability and willingness to learn new technologies
Ability to multitask across multiple computer systems and applications
Excellent organizational and time-management skills
Ability to maintain confidentiality of sensitive and protected information
Ability to work effectively in a fast-paced environment while managing multiple priorities
Strong attention to detail
Demonstrated composure and ability to remain calm under stress and during unexpected situations
Strong decision-making skills, including the ability to make timely decisions under pressure and tight deadlines
Ability to remain alert during working hours and sit for extended periods of time
Monitor fire, security, and panic alarm systems and respond appropriately to all alarms, emergencies, and calls
Monitor camera alarms for assigned sites or stations and take action based on observed activity and severity
Prepare accurate, timely, and thorough incident reports and documentation
Retrieve information and perform data entry using applicable computer systems
Review, extract, and analyze surveillance video as required
Issue, track, and maintain County access credentials and identification cards
Work independently in a secured environment for shifts of eight hours or longer
Remain within audible range of telephone and alarm systems during all breaks
Remain on-site for extended periods during emergency situations when required
Provide clerical and administrative support to management
Perform additional duties as assigned
Conduct basic employee training
Conduct emergency response training
Conduct technology and equipment training
Ensure compliance with departmental regulations and standards
Evaluate employee performance
Average Handling Time (AHT): Total time required to manage calls and alarm responses
Call Volume: Total number of inbound and outbound calls handled
Peak Call Times: Identification and management of high-volume call periods
Occupancy Rate: Ratio of time spent handling calls compared to available time
Alarm Response Rate: Time required to respond to multiple alarm signals simultaneously
Access Control Effectiveness: Time required to grant employee access to facilities or parking areas
Service Ticket Turnaround: Time required to submit, process, and complete security and work ticket requests
Company
BuzzClan
BuzzClan is a business consulting company.
Founded in 2012
501-1000 employees
H1B Sponsorship
BuzzClan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (11)
2023 (8)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Sachin Jain
Chief Technology Officer
Company data provided by crunchbase