Stylist (Retail) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Mejuri · 21 hours ago

Stylist (Retail)

Mejuri is a modern fine jewelry brand that emphasizes self-expression and responsible sourcing. The Stylist role is pivotal as it serves as the first point of contact for customers, focusing on delivering exceptional customer service and creating memorable shopping experiences.

CrowdsourcingE-CommerceFashionJewelrySupply Chain Management

Responsibilities

Interact with customers and drive the business through delivering sales, and outstanding clienteling
Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target
Connect with our customers and genuinely listen to help find the best items for them
Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Principles
Assist in efficiently checking out customers accurately and promptly
Help make informed suggestions that affect the service, and productivity of the selling floor
Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story
Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well
Execute tasks and assist in keeping the store clean and organized
Ensure all customers are presented with their products and thanked as the final step of the customer journey
Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate
Minimize and mitigate shrink by using loss-prevention techniques
Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction
Support monthly inventory counts including preparation, execution, and verification
Support with the day-to-day maintenance of visual displays and product
Report any damaged display product or tools
Provide feedback relating to gaps and opportunities

Qualification

ClientelingSalesProduct KnowledgeCustomer ServiceAttention to DetailProblem SolvingTeamworkInitiativeOrganizational Skills

Required

Must be able to work weekends and outside of work hours as needed (including retail focused holidays (ie. Black Friday)
Experience with clienteling or building and maintaining strong relationships with customers
Innovative thinker with a passion for styling and catering to customers on a personal level
Ability to pay attention to customer feedback, trends and shares insights with management
Great attention to detail, and highly organized
Strong sense of initiative, self-motivated and goal-oriented
Ability to work on the sales floor for extended periods of time
Ability to work well under pressure and deadlines with excellent problem solving skills

Benefits

Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees.
Bereavement leave, including miscarriage and stillbirth support.
Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
Semi-annual performance reviews.
A generous product discount!

Company

Mejuri is a direct to consumer fine jewelry brand that introduces handcrafted, everyday jewelry without the traditional retail markup.

Funding

Current Stage
Growth Stage
Total Funding
$28.04M
Key Investors
New Enterprise AssociatesFelix Capital
2022-02-10Series Unknown
2019-04-25Series B· $23M
2018-09-04Series A· $5M

Leadership Team

leader-logo
Noura Sakkijha
Co-Founder & CEO
linkedin
leader-logo
Majed Masad
President & Co-Founder
linkedin
Company data provided by crunchbase