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Visa · 1 week ago

Staff Software Engineer - SRE Performance Test Engineering

Highlands Ranch, CO, US

Full-time

Hybrid

Senior Level, Lead/Staff

$124K/yr - $199K/yr

Visa is a world leader in payments and technology, committed to connecting the world through innovative payment solutions. The role involves designing and developing scalable software products while collaborating with multi-functional teams to enhance Visa’s technical offerings and ensure system reliability and efficiency.

BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability

Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings

Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads

Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions

Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology

Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities

Full Stack Developer supporting application availability, stability and resilience

Design and Promote AIOps methodology across E2E cloud and Kubernetes platforms using ServiceNow

Lead monitoring, instrumentation and logging strategy and implementation of cloud and distributed systems

Developing software and scripts to automate operational tasks, reduce manual effort, and improve the reliability and efficiency of systems

Lead and manage Observability applications and infrastructure utilizing Splunk, Grafana, Prometheus, Open Telemetry, Elastic Search, Open Search, Cloudwatch

Partner with development teams to design monitoring solutions to create development, non-production, and production environments

Ensure systems are secure against cybersecurity threats by continuously applying new hotfixes and OS patches

Monitor system performance, identify issues, and implement solutions to improve reliability and efficiency

Perform root cause analysis for production errors and implement preventive measures

Create and maintain documentation for infrastructure, processes, and procedures

Provide support and troubleshooting for infrastructure and deployment issues

Coach and mentor junior resources with AI, Automation and monitoring tools

Responding to and resolving production incidents, performing root cause analysis, and conducting blameless post-mortems to prevent future issues

Setting up and maintaining monitoring tools to track system performance, detect issues early, and configure alerts for critical events

Analyzing usage patterns and future demand to ensure the infrastructure has the necessary capacity to meet business needs

Working closely with development and operations teams to build reliable services from the ground up and ensure operational excellence is a shared goal

Setting up and maintaining monitoring tools to track system performance, detect issues early, and configure alerts for critical events

Analyzing usage patterns and future demand to ensure the infrastructure has the necessary capacity to meet business needs

Improving system performance, efficiency, and scalability

Managing changes to production systems to ensure they are implemented smoothly and don't compromise reliability

Deep knowledge of tools and practices for monitoring, logging, and tracing to understand the behavior of complex systems

Qualification

AIOps methodologyMonitoring toolsCloud platformsDistributed systemsAutomation scriptsRoot cause analysisObservability applicationsCoachingMentoringCollaborationProblem-solving

Required