Sonic Automotive · 1 day ago
Service Lane Car Buyer - Audi Central Houston
Houston, TX, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrSonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country. The Service Lane Vehicle Buyer is responsible for growing used vehicle inventory by engaging current service customers and identifying opportunities to purchase vehicles directly from owners while they are in the service drive.
AutomotiveCustomer ServiceRetail
Responsibilities
Engage service drive customers during their visit to introduce vehicle buying opportunities
Start natural, professional conversations with service guests about vehicle value, trade-in options, and selling directly to the dealership
Follow up with service customers by phone, text, and email to schedule appraisal appointments
Collect vehicle details through customer conversations, photos, inspections, and data entry into inventory systems
Partner with Sales Managers to review appraisals and present fair, competitive purchase offers
Coordinate smooth hand-offs for customers interested in purchasing another vehicle after selling
Maintain accurate CRM notes, customer statuses, and follow-up activity
Work closely with service advisors and lane leadership to maximize acquisition opportunities
Review monthly acquisition goals with management and adjust daily activity to drive results
Qualification
Required
Prior experience in a customer-facing role such as sales, BDC, service advisor, receptionist, or dealership support
Strong ability to engage customers in person, build rapport quickly, and communicate clearly and professionally
Confident and persuasive communicator, both face-to-face and over the phone
Highly motivated, persistent, and organized with follow-up and appointment management
Comfortable using CRM systems and digital tools to track activity and outcomes
Valid driver's license with a clean driving record
Must be authorized to work in the USA
Ability to pass pre-employment screenings including background check, drug test, and MVR
Preferred
Automotive purchasing, appraisal, or used vehicle acquisition experience
Experience working in a service drive or high-volume customer traffic environment
Benefits
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
Company
Sonic Automotive
Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United
Founded in 1997
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$92.37M2009-05-13Post Ipo Equity· $92.37M
1997-11-11IPO
Leadership Team
Heath R. Byrd
Chief Financial Officer
John Perez
Director Of Organizational Development
Recent News
Holzer & Holzer
2025-10-30
Company data provided by crunchbase