Legends Global · 7 hours ago
Venue Technology Supervisor - Talking Stick Resorts Amphitheatre
Phoenix, AZ
Part-time
Onsite
Entry, Mid Level
1+ years expLegends Global is a holistic agency that specializes in delivering solutions for legendary brands. The Venue Technology Supervisor will provide technical support for event operations, ensuring all systems are functional and assisting staff with point-of-sale systems during events.
HospitalityMarketingSports
Responsibilities
Provide event day setup and support of multiple point-of-sale systems
Provide excellent desktop support services to internal staff
Work with vendors and service providers to resolve issues and implement changes
Must be able to communicate productively and professionally across all managerial levels
Must have the ability to work during most events being held at the facility (including late nights and weekends)
Provide level 1 & 2 support of all point-of-sale system problems and escalate with inside and outside service providers when necessary
Initiates and implements improvements to areas of responsibility
Serves as building wide point of contact on IT related matters
Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Replacement of defective hardware before, during and after events
Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutions
Work with external vendors on support of proprietary systems
Tracking RMA’s of all equipment inbound and outbound for repairs
Maintains a thorough knowledge of the organization and adheres to all standards and practices
Perform other duties as assigned by IT Manager and Controller
Qualification
Required
Bachelor's degree in Computer Information Systems or related field (Experience can be substituted for education)
1-3+ years of relevant work experience
Basic PC hardware knowledge
Good understanding on networking including TCP/IP, VLAN's
Administration experience with Windows 2003, 2008, 2008R2 operating systems
Experience with wireless LAN concepts
Experience with Windows XP/Windows 7 and Microsoft Office Suite
Experience with virtual environments both servers and desktops
Eagerness to work in a rapidly changing, diverse environment and a willingness to accommodate the schedule in a sports and entertainment venue
Must be able to adapt to environment changes immediately
Highly effective oral presentation and written communication skills
Must be able to report to the stadium no less than 4 hours prior to each game/event, or as directed
Flexible scheduling and reliable transportation required (Applicant may be asked to work events at other Legends sites in the LA/OC area)
Working knowledge of Microsoft and Mac applications to include operating system, office systems, and server networking terminologies
Knowledge and usage of wireless terminologies and security technologies
Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
Experience with Quest, Counterpoint or SQL systems
Able to move fast and act on assigned duties
Ability to walk, stand, or sit for extended periods of time
Ability to reach, bend, stoop, wipe, push and pull
Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds
Preferred
Exposure to event support or retail sales experience preferred but not required
Relevant industry certifications
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
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