Coach USA · 15 hours ago
Charter Sales Manager
Hanover, MD
Full-time
Onsite
Mid Level
$65K/yr - $80K/yr
3+ years expCoach USA is a leading transportation company seeking a results-driven Charter Sales Manager to lead and grow their charter sales business. The role involves expanding charter services by identifying new opportunities, nurturing client relationships, and achieving monthly sales goals while collaborating with operations to ensure exceptional customer experiences.
Public TransportationService IndustryTransportation
Responsibilities
Respond to all charter inquiries (calls, emails, quotes, walk-ins) promptly and professionally
Quote and book charter trips via phone, email, and in person
Actively pursue new business through market research, prospecting, and outreach
Conduct cold calling and outside sales efforts as needed
Monitor industry trends and customer preferences to guide sales strategy
Maintain a weekly sales activity and results tracker
Collaborate daily with Operations to ensure seamless, high-quality service
Manage both small and large charter projects from booking through execution
Follow up on payments, contracts, and upcoming trips to ensure accuracy and timeliness
Enter and process charter payments (credit cards, checks, cash)
Prepare driver paperwork (maps, instructions, work orders)
Assemble expense envelopes and trip documentation
Assist with uniform ordering, distribution, and vouchers as needed
Support regulatory reporting and special projects assigned by management
Contribute to general office and sales department responsibilities
Qualification
Required
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to present information clearly to individuals and small groups
Strong problem-solving and decision-making skills
Adaptability and a proactive, self-motivated mindset
Ability to travel locally, 15%
Preferred
Experience in the transportation or charter industry
Benefits
Health, Dental & Vision Insurance
Company-paid & voluntary Term Life Insurance
401(k) Retirement Plan
Generous Paid Time Off
Company
Coach USA
Coach USA is a platform that helps users matching a suitable sports coach or personal trainer.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01M2019-04-16Acquired
2015-08-01Seed· $0.01M
Leadership Team
Chris Pedde
Senior Director of Partnership Development and Charter Sales
Recent News
2025-10-23
San Antonio Business Journal
2024-12-24
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