IT Support Intern (Summer 2026) jobs in United States
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Okta · 1 hour ago

IT Support Intern (Summer 2026)

positionSan Francisco, CA
timeInternship
remoteOnsite
seniorityIntern
workcardStart in 2026 Summer

Okta is The World’s Identity Company, and they are seeking a dynamic and motivated IT Support Intern to join their team. The role involves providing onsite technology support for employees, resolving IT issues, and maintaining workplace technologies to enhance productivity.

CRMEnterprise SoftwareIdentity ManagementIT InfrastructureManagement Information SystemsSoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Daily support of onsite technologies including laptops, desktops, and workplace technologies
Daily conference room system checks and preventative maintenance. This will include confirming function and fixing any found issues
Create knowledge base articles to support timely troubleshooting
Create best practice videos for OktaTV
Break/Fix support as issues are discovered and resolving issues in a timely manner. Resolving support tickets in a timely manner
Learn how to prevent reoccurring issues and improve system stability
Become a resource for users to learn how to use conference rooms
Live event support during all company meetings and smaller meetings in All Hands space
Support remote users attending meetings and monitor event recording

Qualification

General IT troubleshootingNetworking knowledgeVideo conferencing experienceSaaS application managementConfluence experienceServiceNow experienceSlack proficiencyGoogle Suite proficiencyMAC OSX proficiencyWindows OS proficiency

Required

Currently pursuing a bachelor's degree in Information Technology, Computer Science, or a related field and graduating December 2026 or Spring 2027
General IT troubleshooting skills
Ability to document technical systems and issues
Experience with networking and understanding of DHCP, DNS, VLANs and VPN
Experience with video conferencing
Experience with DHCP, iOS and Windows
Understanding of SaaS application management
Self-motivated, results-oriented, data-driven, adaptable, with strong time management skills
Experience with Confluence or other knowledge base platforms
Experience with ServiceNow is (a plus)
Experience with Slack, Google Suite, MAC OSX, Windows OS, Okta

Benefits

Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta

Company

Okta

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Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
dateFounded in 2009
location
San Francisco, California, USA
people-size5001-10000 employees
web-link
http://www.okta.com

H1B Sponsorship

Okta has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (133)
2023 (108)
2022 (201)
2021 (142)
2020 (120)

Funding

Current Stage
Public Company
Total Funding
$1.23B
Key Investors
Sequoia CapitalAndreessen Horowitz
2020-06-08Post Ipo Equity· $1B
2017-04-06IPO
2017-03-30Secondary Market

Leadership Team

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Todd McKinnon
CEO & Co-Founder
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Frederic Kerrest
Vice-Chairman & Co-Founder
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Recent News

BiometricUpdate.com
Biometrics projects scale to meet great expectations, from borders to payments
2026-01-18
BiometricUpdate.com
Okta begins beta test of digital identity verification for US mDLs
2026-01-16
CRN
New Okta Channel Chief Laura Padilla On Plans To ‘Invest More Heavily’ In Partners
2026-01-16
Company data provided by crunchbase