Johnson & Johnson MedTech · 13 hours ago
Manager, Commercial Education – Curriculum Design & Strategy
Cincinnati, OH
Full-time
Hybrid
Mid, Senior Level
6+ years expJohnson & Johnson MedTech is a leader in healthcare innovation, focused on building a world where complex diseases are effectively treated. They are seeking a Manager, Commercial Education – Curriculum Design & Strategy to enhance learning experiences that support sales enablement and improve surgical technologies. This role involves designing and implementing training curricula aligned with sales methodologies and CRM strategies.
Hospital & Health Care
Responsibilities
Lead the global design, integration, and rollout of a unified sales methodology that incorporates Challenger principles and adapts to regional market needs
Evaluate, select, and manage external vendor partners (SOW, budget, governance, quality, timelines) to support methodology development, training delivery, certification, and reinforcement
Define methodology guardrails, enablement assets, and coaching frameworks for sales leaders, trainers, and field teams
Build and execute a global Challenger adoption strategy—including stakeholder onboarding, role-based learning paths, train-the-trainer programs, and reinforcement plans
Partner with regional sales leaders to localize content and ensure applicability across markets; implement change management plans (communications, leader toolkits, success stories) to drive sustained behavior change
Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles (e.g., account executives, territory managers, managers)
Leverage LMS, eLearning authoring tools, and emerging technologies(microlearning, mobile learning, simulations, scenario-based practice, coaching nudges) to deliver modern, role-relevant training
Build certification pathways and performance-based practice (e.g., simulations, role plays, peer coaching) aligned to competencies and field application
Partner cross-functionally to design and implement sales enablement curricula in support of the new CRM—including role-based onboarding, workflow simulations, data hygiene, pipeline discipline, and opportunity management
Develop in-product guides, quick reference materials, playbooks, and coaching toolkits for frontline managers to reinforce CRM behaviors
Implement methods for assessing training needs using performance reports, customer feedback, CRM analytics, win/loss insights, and benchmarking
Apply Kirkpatrick (or equivalent) evaluation models to measure learning effectiveness (reaction, learning, behavior, results) and tie to commercial outcomes (adoption, productivity, pipeline velocity, win rates)
Provide actionable insights from sales reporting data to inform curriculum priorities and continuous improvement
Collaborate with sales leadership, marketing, clinical, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs
Share innovations in sales cycle management and strategic sales plans; facilitate quality assessments and drive plans to close knowledge and skills gaps
Establish content governance (version control, localization, retirement schedules) to maintain accuracy, consistency, and relevance across geographies and portfolio
Maintain in-depth knowledge of products, services, policy, and commercial best practices, ensuring training aligns to company vision and customer needs
Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation
Integrate Johnson & Johnson’s Credo and Leadership Imperatives into learning strategy, decision-making, and team goals
Qualification
Required
6–8 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions
Bachelor's Degree required; advanced degree or equivalent in a related field, preferred
Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe)
Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert
Preferred
2+ years of instructional design experience focused on adult learners
Experience in medical device, healthcare, or commercial sales environments
Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD)
Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick)
Global/OUS experience designing or implementing commercial learning in multiple regions
Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives
Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams
Vendor management experience (selection, SOW, budget, QA, delivery)
Proven project management, negotiation, and consulting skills
Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools)
Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching)
Familiarity with LMS administration, analytics dashboards, and performance reporting
Benefits
Medical
Dental
Vision
Life insurance
Short- and long-term disability
Business accident insurance
Group legal insurance
Company’s consolidated retirement plan (pension)
Savings plan (401(k))
Company’s long-term incentive program
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Company
Johnson & Johnson MedTech
At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike Walker
CFO & VP of Finance DePuy Synthes
Tino Schweighoefer, MBA
CFO Monarch Platform
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