SportsMed Physical Therapy · 9 hours ago
Office Manager
West Haven, CT
Full-time
Onsite
Mid Level
3+ years expSportsMed Physical Therapy is a leading Physical Therapy Practice in the northeast and they are seeking an Office Manager to join their growing team. The Office Manager will oversee administrative workflow, collaborate with upper management, and handle daily front desk operations to ensure a patient-friendly environment and efficient practice operations.
Health CareMedicalPersonal Health
Responsibilities
Responsible for practice operations and business functions including, but not limited to patient scheduling, follow-up, registration, insurance verifications, payment processing, record updating, reporting, inventory, and patient and team satisfaction
Monitor practice performance metrics to ensure continuous improvement of office productivity
Prepare daily and weekly reports for the operations team, including but not limited to tracking visits, new patient volumes, cancellations, no shows, productivity, etc
Identify strengths and weaknesses within the practice and work through viable solutions to increase office efficiency
Oversee administrative and clinical team members and work together to achieve goals
Evaluate team member performance, give guidance, and participate in disciplinary action
Provide coaching and support to team members, address issues in a timely manner, and communicate both informally and formally through the appropriate channels
Maintain patient records and ensure patient confidentiality
Audit staff timecards to ensure accuracy
Schedule patient transportation service for patients when applicable
Qualification
Required
Must have 3+ years experience in a fast paced, high volume healthcare setting
A goal-oriented mindset with a strong focus on positive patient outcomes and satisfaction
Sense of urgency and self-accountability
Well-organized with superior multi-tasking and time management skills
Professional Telephone etiquette
Excellent customer service skills
Attention to detail
Computer literacy (EMR Systems, Microsoft Excel, Microsoft Outlook)
Preferred
Bilingual Spanish Preferred
Benefits
Competitive Salary + Bonus
Excellent career growth opportunity
Medical benefits, life and disability insurance, 401k match, PTO, sick time, paid holidays
Company
SportsMed Physical Therapy
SportsMed Physical Therapy is minimizing physical impairments,functional limitations,sports injuries of congenital and acquired conditions.
201-500 employees
H1B Sponsorship
SportsMed Physical Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (10)
2022 (7)
2021 (4)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Mario A. Cala
Vice President of Operations/ CMO
Recent News
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