IT Business Systems Analyst-Level 2 jobs in United States
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Westinghouse Electric Company · 20 hours ago

IT Business Systems Analyst-Level 2

Westinghouse Electric Company is seeking an IT Business Systems Analyst-Level 2 to shape digital experiences through Human-Centered Design. The role involves conducting user research, collaborating with stakeholders, and ensuring alignment between user needs and business goals while driving practical execution of design strategies.

Electrical DistributionEnergyNuclear
badNo H1Bnote
Hiring Manager
Sally Raade
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Responsibilities

Conduct ongoing user research to inform experience priorities and product direction
Develop and evolve personas, journey maps, and experience frameworks that guide decision-making
Support experience roadmaps by connecting user insight, business value, and delivery realities
Partner with stakeholders to align on vision, goals, and what 'good' looks like
Plan and facilitate usability testing, design reviews, and feedback sessions
Conduct qualitative and quantitative research and synthesize insights into clear recommendations
Identify experience challenges, uncover root causes, and propose practical solutions
Contribute to discovery and research activities that support both near-term delivery and longer-term planning
Translate insights into artifacts and guidance that teams can actually use
Work closely with business partners to understand needs, constraints, and success measures
Collaborate with software engineers to ensure experience intent is carried through implementation
Act as a connector between business, design, and development — reducing friction and increasing clarity
Present findings and recommendations in a way that’s grounded, honest, and actionable
Explore and pilot new tools and workflows — including AI-enabled research or design support — to improve efficiency and quality
Stay curious about how AI may shape future user experiences, while applying sound human judgment

Qualification

Human-Centered DesignUser ResearchFigmaAgile MethodologiesAI Tools in DesignCuriosityPragmatismCollaboration

Required

Must be able to work in the United States without sponsorship
Bachelor's degree in UX, Design, Human-Computer Interaction, Digital Strategy, Business, or a related field — or equivalent professional experience demonstrating strong human-centered design practice
3+ years of experience in UX, digital strategy, product design, or human-centered research roles
Solid grounding in Human-Centered Design principles, research methods, and experience synthesis
Experience supporting both strategic initiatives and hands-on delivery work
Comfortable working within cross-functional, delivery-oriented teams
Working proficiency with Figma for collaborative design and design reviews
Familiarity with Jira (or similar tools) and working within agile, sprint-based teams
Working knowledge of AI-powered tools used in design, research, or synthesis — and a willingness to experiment and learn as the space evolves
Curious, thoughtful, and user focused
Pragmatic — you know when to explore and when to move forward
Collaborative — you work well with both business and technical partners
Comfortable operating independently within a clearly defined problem space

Company

Westinghouse Electric Company

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Westinghouse Electric Company provides innovative and secure nuclear technology solutions.

Funding

Current Stage
Late Stage
Total Funding
$1.62B
Key Investors
US Department of EnergyExport Development CanadaUK Government
2025-12-08Grant
2024-12-09Debt Financing· $1.45B
2023-07-27Grant· $13.43M

Leadership Team

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Dan Sumner
Interim Chief Executive Officer
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Justin Johnson
Executive Vice President and Chief Legal Officer
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Company data provided by crunchbase