Hawkeye Care Centers · 23 hours ago
Office Manager
Asbury, IA
Full-time
Hybrid
Entry, Mid Level
2+ years expHawkeye Care Centers is seeking an Office Manager responsible for overseeing the day-to-day clerical operations of the facility. The role involves providing excellent customer service to residents, families, and staff, while managing financial records and ensuring smooth administrative processes.
Assisted LivingHealth CareNursing and Residential CareRehabilitation
Responsibilities
Compiles and accurately records all applicable resident information in an accessible manner before, during, and after admission
Monitors and maintains resident bank accounts, maintains facility petty cash, completes facility deposits, and other general banking functions as required
Monitors Resident Trust funds completing cash withdrawals and depositing resident money
Accurately compiles Medicare billing, insurance billing and other accounts receivables; manages collection efforts for the facility
Responsible for coordination of timely submission of accounts payable to Home Office
Supports tracking of facility census reporting
Maintains payroll and time clock information to ensure accurate and timely processing of employee payroll
Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image at all times. Responds with the highest standards of customer service to phone calls and visitors
Completes a wide variety of clerical functions including but not limited to: sorting facility and resident mail, filing, creating forms and templates as needed, etc
Evaluates need for and orders adequate supplies and equipment for use throughout the facility
Demonstrates fun in creating a positive atmosphere for residents in conjunction with our core values
Follows instructions and complete daily assignments as assigned and is proactive to change
Possesses understanding and compassion for the elderly population
Performs other duties as assigned
Qualification
Required
Associate's degree in business management or related field
Two years' previous experience in clerical role
CPR Certification
Preferred
Prior experience in healthcare and insurance billing
Company
Hawkeye Care Centers
Hawkeye Care Centers is a long-term care solution like skilled nursing, rehabilitation, assisted living and memory care services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase