Girl Scouts of Greater Los Angeles · 3 days ago
Alumni Engagement Manager
Girl Scouts of Greater Los Angeles (GSGLA) is the largest girl-serving nonprofit agency in the Los Angeles region, dedicated to building girls of courage, confidence, and character. The Alumni Engagement Manager will be responsible for developing strategic initiatives to strengthen relationships with Girl Scout alumni and foster an engaged alumni community, creating a sustainable pipeline of donors and volunteers through various engagement efforts.
CommunitiesNon ProfitPersonal Development
Responsibilities
Partner with Director of Philanthropy and Sr. Director of Marketing and Communications to create and manage a comprehensive alumni database to capture current contact information, donations, giving capacity, volunteer interest, interactions, and other relevant information
Conduct research and screening to identify notable local Girl Scout alumni to engage with or speak at various council events and programs (in partnership with the Marketing and Communications team) and qualify alumnae prospects with giving capacity for the donor pipeline
Cultivate and maintain relationships with alumni by conducting personalized outreach through phone calls, in-person visits, virtual meetings, and other touch points
Work closely with the Director of Philanthropy and Senior Director of Marketing and Communications to create innovative strategies to engage with alumni and set quarterly goals and benchmarks to measure success
Lead coordination and execution of alumni events such as networking opportunities, higher awards receptions, reunions, fundraisers, etc
Partner with Fund Development colleagues to identify and cultivate alumni fundraising opportunities including grants, sponsorship, individual and planned giving to ensure a cohesive and effective approach to fundraising and alumni relations
In collaboration with Marketing and Communications develop and manage alumni communications including email newsletters, direct mail, and social media content to keep alumni informed and engaged
Assist with the design and creation of alumni marketing and recognition materials
Working with the Girl and Volunteer Experience team, help to integrate alumni into our mission through mentorship, workshop facilitation, and other volunteer opportunities
Partner with Technology to customize, launch, and promote the GSGLA Alumni App
Monitor and analyze progress and results, providing regular reports and recommendations to senior leadership
Stay up-to-date on trends and best practices related to alumni relations and fundraising, implementing them as appropriate
Conduct research on the latest Girl Scout alumni initiatives through GSUSA and by meeting with alumni counterparts at other large Girl Scout councils around the country
Attend local networking events to share information about GSGLA’s alumni program in an effort to identify and connect with Girl Scout alums
Manage a targeted portfolio of alumni prospects, as related to ticket and sponsorship sales to achieve event revenue goals
Help prepare alumni invitation mailing and outreach lists and assist with post-event alumni stewardship
In partnership with the Marketing and Communications team, help identify distinguished or high-profile alumni to serve as potential panelists or event speakers
Partner with Director of Philanthropy, Fund Development and Marketing and Communications teams on other event tasks and planning as assigned
Maintain accurate, up-to-date donor records in the CRM database, including detailed moves management following calls, e-mails, visits, and solicitations
Maintain a professional, courteous demeanor in all interactions
Demonstrate flexibility to work evenings and weekends as required
Perform other duties as assigned
Qualification
Required
Excellent communication and interpersonal skills, with experience building strong, long-term relationships with alumni, donors, and internal stakeholders
Strong understanding of fundraising principles and techniques
Exceptional writing skills and project management abilities, capable of multi-tasking under strict deadlines and budget constraints
Proficiency in Microsoft Office Suite and donor database systems; Raiser's Edge preferred
Experience working with fundraising and social media tools such as iWave, MailChimp, GoFundMe Pro/Classy, and LinkedIn
Highly motivated self-starter with ability to initiate and lead special projects
Reliable and accountable team player
Possess a strong work ethic, integrity, and honesty
Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment
Ability to spend time sitting, utilizing the computer, and standing and walking throughout the facilities
Ability to travel via personal vehicle or public transportation to various facilities throughout the region
Ability to lift up to 15 pounds periodically
Flexibility to attend evening and/or weekend meetings and/or events
Bachelor's degree preferred
Minimum three years' professional experience in alumni engagement, fundraising, or public relations
Familiarity with Los Angeles-based community and leadership groups, corporations, and networking organizations
Experience as a Girl Scout is a plus
Comply with state-mandated reporter training
Attend GSGLA signature events and/or other activities as assigned
Must successfully complete a Live Scan and background check
Benefits
Competitive benefits package
Paid time off
Medical insurance
Dental insurance
Vision insurance
Life insurance
Pet insurance
Employee assistance program
403(b) retirement plan
Company
Girl Scouts of Greater Los Angeles
Girl Scouts of Greater Los Angeles is a non-profit organization that offers leadership, life skills and STEM programs to girls.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2026-01-06
2025-09-30
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