Merlin Entertainments · 2 days ago
Resort Operations Host - Zone 3 Presentation
Winter Haven, FL
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hrMerlin Entertainments is seeking a Seasonal Part-Time Resort Operations Host at LEGOLAND® Florida Resort. The role focuses on maintaining a clean and welcoming environment for guests, ensuring high standards of cleanliness and safety throughout the park.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Work within an assigned zone, completing essential custodial and presentation tasks to support smooth park operations
Maintain high standards of cleanliness and appearance across public areas, attractions, and restrooms
Sweep, mop, vacuum, and keep walkways clean and guest-ready
Empty trash and recycling bins and ensure proper waste disposal
Clean and sanitize benches, tables, handrails, and high-touch surfaces
Perform regular restroom cleaning and sanitizing to keep spaces fresh and safe
Replenish restroom supplies such as soap, paper towels, and toilet paper
Address restroom or cleanliness concerns quickly and professionally
Provide friendly assistance, directions, and information to guests when needed
Respond to guest requests for cleaning support or help
Identify and report maintenance concerns or safety hazards
Ensure walkways remain clear of spills, debris, and obstacles
Complete opening and closing procedures according to operating guidelines
Partner with leadership to help resolve guest concerns across the resort
Follow all health and safety procedures to protect guests and teammates
Respond calmly and appropriately to incidents or accidents
Stay focused in busy, high-energy environments with crowds and noise
Work effectively under pressure, including during ride issues or guest concerns
Indoor, outdoor, and enclosed workspaces with changing temperatures
Exposure to wet or humid conditions and possible food allergens
Regular standing, walking, bending, and moving throughout the park
Visual and hearing ability to read instructions, follow procedures, and communicate clearly
Qualification
Preferred
Custodial, janitorial, or commercial cleaning experience preferred—but not required
Strong attention to detail and pride in maintaining clean spaces
Ability to work independently and as part of a team
Friendly communicator with a guest-first mindset
Flexible availability, including evenings, weekends, and holidays
Reliable attendance is essential for this role
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
Founded in 1999
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, People & Culture
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase