HighGround · 5 hours ago
WATER DAMAGE CREW CHIEF - North County SD
San Marcos, CA
Full-time
Onsite
Mid Level
$26/hr - $30/hr
3+ years expHighGround is a company specializing in water and fire restoration services, seeking an experienced Crew Chief to join their team. The role involves performing restoration tasks, assessing damage, operating specialized equipment, and maintaining communication with clients and team members to ensure successful project execution.
ConstructionHousekeeping ServiceProfessional Services
Responsibilities
Perform water and fire restoration tasks, including demolition (removing drywall, insulation, carpet, and flooring), structural drying, mold remediation, soot and smoke damage cleaning, deodorization, and content pack-outs
Assess damage and create a restoration plan, determining the best action for water extraction, drying, and repair
Respond quickly to emergency restoration claims, ensuring timely mitigation to prevent further property damage
Set up and operate specialized equipment, such as moisture meters, air movers, dehumidifiers, extractors, and thermal imaging cameras, to effectively restore properties
Perform structural drying and decontamination, identifying hidden moisture pockets to prevent mold growth and secondary damage
Clean and restore affected areas, including furniture, flooring, walls, and personal belongings, using industry-standard techniques and solutions
Use company software to document work by taking detailed photos, writing notes, and completing reports on each job site
Work closely with clients, insurance adjusters, and team members to provide updates, answer questions, and ensure customer satisfaction throughout the restoration process
Maintain excellent communication with clients, team members, and management to ensure seamless project execution
Ensure job sites remain clean and safe, following company and industry safety protocols at all times
Participate in on-call rotations, responding to after-hours emergencies as needed
Assist in training and mentoring junior technicians, ensuring a high standard of work across the team
Qualification
Required
Valid Driver's License
IICRC Certification(s)
Availability for On-Call After Hours
3+ Years Experience in Water Damage Restoration
Positive Attitude – A Must!
Preferred
Customer-Focused & Team-Oriented
Reliable & Dependable
Problem-Solver with Strategic Thinking
Strong Communication & Integrity
Physically Capable of pushing, pulling, and lifting up to 50 lbs
Benefits
Medical Insurance, Dental, & Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Holiday Pay
Company-Issued Assets for Success
Professional Workwear – Look & Feel Your Best
Company
HighGround
HighGround is a trade contractor that provides water and fire damage cleaning and restoration services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-10Acquired
Leadership Team
Prasun Chakraborty
Chief Information and Integration Officer
Company data provided by crunchbase