Kollective Group · 4 hours ago
Senior Sales Engineer
United States
Full-time
Remote
Senior Level
$120K/yr - $150K/yr
5+ years expKollective Group is a company in the B2B SaaS - LegalTech industry, seeking a Senior Sales Engineer to support Account Executives in closing enterprise deals. The role involves leading technical discovery calls, mentoring junior team members, and delivering complex product demonstrations to prospects.
Staffing & Recruiting
Responsibilities
Report directly to the Director of Sales Engineering and collaborate with the Co-Founders and Senior Management to deliver excellent pre-sales support to our North American customer base and help define future demo and delivery strategies
Lead technical discovery calls with prospects to understand their desired user journey and functional product and integration requirements
Support Account Executives in addressing complex product, technical, and integration questions
Assist Account Executives in differentiating our solution from, or working with, existing common enterprise systems
Mentor and support junior Sales Engineers, sharing best practices, providing guidance, and helping elevate the overall performance of the sales engineering team
Lead hands-on product workshops with prospects and customers, building applications live on the platform
Scope, design, build, and demo legal workflows for prospects on our no-code platform, helping them visualize the potential of a partnership
Be responsible for providing responses to technical documentation related to information security, product capability, and enterprise architecture during the sales process
Develop and maintain strong relationships with key prospect stakeholders
Strategize with Account Executives on the sales strategy and plan for each account
Deliver higher-complexity product demonstrations to prospects
Proactively provide feedback to the Product team regarding feature prioritization and participate in usability testing for new product features
Collaborate with the sales team in pre-sale trials, discovery workshops, and business case development to ensure a seamless transition from sales to customer success, providing technical expertise and strategic input
Act as the technical voice of our prospects, helping address escalated product issues with speed and urgency, orchestrating and rallying resources within the company as needed
Maintain and update the suite of standard product demonstrations used by Account Executives
Qualification
Required
5 years or more of experience in technical customer-facing roles, with a proven track record of configuring/implementing or selling enterprise process improvement SaaS products
Experience in facilitating solution scoping, design, and requirements gathering workshops to build bespoke demonstrations and proofs-of-concept is essential
Experience in legal operations or familiarity with lawyers, law firms, and/or in-house legal departments
Proficient in conversations with IT stakeholders, addressing common concerns around interoperability and differentiating from common enterprise systems such as ServiceNOW, Nintex, Microsoft Office365 (Power Apps, SharePoint, Power BI), Salesforce, Tableau, etc
Proficient with JavaScript and developing system integrations using REST APIs with enterprise ERP, CRM, DMS, and other systems
Strong technical acumen, with experience in configuring software platforms, managing technical projects, and developing integrations
Creative, driven, and possess strategic vision to help prospects envision a better future with our platform
High-energy, dynamic, and an excellent communicator, paired with strong attention to detail and an appreciation for user experience
Willingness to consistently go beyond the call of duty for the team, challenging the status quo to make improvements
Proven ability to thrive in an entrepreneurial environment that embraces rapid change and disruption
Outcome-oriented, adaptable, collaborative, memorable, and personable
Takes ultimate ownership over the success of prospects, making decisions with a focus on prospect experience and satisfaction
Benefits
Competitive salary & equity
Insurance coverage
401K savings
Generous and flexible leave
Remote working arrangements
Personal learning & development budget
Company
Kollective Group
Kollective Group is a recruitment partner that prioritizes precision, trust, and long-term success.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase